Category: ILC News

ARC360 News – Friday 17 October 2025

Posted on by Morgan Horobin

ARC360 post-event insights revealed

Explore the latest edition of Better Tomorrow, capturing expert analysis, session highlights and key takeaways from ARC360. Read more

Private equity business, Sun European Partners LLP has acquired Hilton Coachworks. The acquisition is consistent with Sun European’s buy-and-build strategy – adding high-quality, specialised businesses with strong free cash flow conversion, that expand operational scale and capabilities. Read more

Fix Auto UK has marked a new milestone as it proudly inducted the ‘Class of 2025’ Apprentices to the Fix Family and officially began their journeys into the automotive repair sector. The 44 new recruits gathered at 3M’s Head Office in Bracknell and were joined by Fix Auto UK and 3M leadership, Franchise Partners, Apprenticeship Central and Auto Assess team members.

Devonshire Motors Accident Repair Centre has been awarded ARIES Level 4 Certification, the highest environmental standard created specifically for the accident repair industry.

Cosmetic Repair Solutions Ltd Dinnington branch run by Dean Greaves has once again achieved a perfect score on the BSI 10125 audit.

ITAS is pleased to announce that it has entered into a new ten-year lease agreement to maintain its operations at its headquarters in Milton Keynes. Read more

BASF Coatings partners with Xiaomi to co-create 100 car colors and redefine automotive aesthetics

BASF Coatings has announced an expanded collaboration with Xiaomi, supporting the automaker’s plan to co-develop 100 car paint colors over the next three years. The initiative aims to drive innovation and personalization in automotive color design, redefining the visual language of smart mobility. Read more

Hyundai Motor Achieves Record Brand Valuation of $24.6 Billion in 2025 Interbrand Rankings

Hyundai Motor Company has achieved a record brand valuation of $24.6 billion and ranked 30th in the 2025 Interbrand Best Global Brands Rankings. This marks 16 years of consecutive growth in brand value since 2010 and a 72 percent increase over the past five years. The company has been listed among the top 30 global brands for the second year in a row. Read more

Volvo Cars celebrates four million cars produced on SPA architecture

Volvo Cars has built the four millionth car on its groundbreaking first-generation Scalable Product Architecture* (SPA). Debuting in 2014 with the second-generation Volvo XC90, SPA laid the foundation for the modern Volvo brand of today. It transformed the company’s production by allowing diverse models, powertrains, and technologies to be built on a shared architecture and assembly line, significantly cutting costs. Read more

Stellantis to Invest $13 Billion to Grow in the United States

Stellantis announced today plans to invest $13 billion over the next four years to grow its business in the critical United States market and to increase its domestic manufacturing footprint. The investment is the largest in the Company’s 100-year U.S. history and will support the introduction of five new vehicles across the brand portfolio in key segments; production of the all-new four-cylinder engine; and the addition of more than 5,000 jobs at plants in Illinois, Ohio, Michigan and Indiana. Read more

More Volkswagen models eligible for uk government electric car grant

Selected models from the Volkswagen ID.4 and ID.5 ranges now qualify for the level-two £1,500 Government Electric Car Grant (ECG) discount. Eligibility for numerous Volkswagen ID.3 models was confirmed on 16 August. Read more

AutoRaise Partnership Alliance: one industry, one voice

The AutoRaise Partnership Alliance came together again in September, uniting key industry leaders from across the insurance and repair sectors to tackle one of the industry’s biggest challenges – the ongoing skills crisis. Read more

New survey reveals majority of UK drivers recognise life-saving benefits of Advanced Driver Assistance Systems

A comprehensive new survey commissioned by Thatcham Research and conducted by the Centre for Economics and Business Research (CEBR) has revealed that 82% of UK drivers feel safer thanks to Advanced Driver Assistance Systems (ADAS), with 55% saying the technology helped to prevent a collision in the past year. Read more

AutoRaise Insurers’ Alliance: uniting the industry for change

AutoRaise has hosted its first Insurers’ Alliance meeting – bringing together senior leaders from across the insurance sector to explore how collaboration can help bridge the growing skills gap and future-proof the industry. Read more

Drivers warned to take care as October sees highest volume of motor flood claims 

With storm season upon us, new data by leading insurer, Aviva, reveals that October has the highest number of flood-related motor claims. The data, which looks at flood water claims from 2023 – 2024, reveals that almost a fifth of all motor flood claims (19%) are made during the month of October. Read more

Enterprise Rent-A-Car Accelerates Rewards with Return of ‘Plus Your Points’ Promotion 

Enterprise Rent-A-Car is offering the opportunity to double your rewards. Beginning today, Enterprise Plus members can preregister for the Plus Your Points promotion, which returns Oct. 29, and offers double points on qualifying rentals — giving loyal customers more value with every trip. Read more

Headlight complaints abound, but glare-related crashes haven’t increased 

US: Complaints that today’s headlights are more likely to blind oncoming drivers have gotten louder in recent years. But glare is implicated in just a tiny fraction of nighttime crashes, and that percentage has hardly changed over the past decade, a new study from the Insurance Institute for Highway Safety shows. Read more 

Gecko data reveals record EV registrations and rising accident volumes 

New data from Gecko Risk highlights a record-breaking month for battery electric vehicle (BEV) registrations in the UK, with 76,781 new BEVs registered in September 2025 – over 3,000 more than the previous high in March. Read more

NWVA confirms DEBRA UK as charity partner for 2026 stadium football fundraiser 

NWVA has announced that DEBRA UK will once again be the chosen charity for its highly anticipated Charity Football Game on 31 March 2026 at The London Stadium. Read more

Silverlake Automotive Recycling wins top sustainability honour

Southampton-based Silverlake Automotive Recycling has been named a winner at the prestigious Big Sustainability Awards, held on 9 October at the Hilton Southampton Utilita Bowl. Read more

Hannah Pinches has taken on the new role of Director of Motor Claims across both Aviva and Direct Line Group. 

Shaun Lawson has started a new role as Key Account Director – Insurance at National Windscreens 

Home insurance costs continue to rise as rebuilding expenses soar

Posted on by Morgan Horobin

Home insurance premiums in the UK have risen once again, driven by escalating rebuilding costs, according to the latest analysis from Go.Compare Home Insurance.

The data highlights an 8.5% year-on-year increase in the average cost of combined home insurance policies, with premiums rising from £213 to £231 between October and December 2023 and the same period in 2024.

The upward trend in premiums is largely attributed to the rising cost of rebuilding properties. Inflationary pressures on materials and labour, combined with the increasing frequency of extreme weather events, have significantly impacted the cost of repairs and construction. This has led insurers to adjust their pricing to reflect the heightened financial risk.

The report also reveals notable regional differences in insurance costs:

  • Northern Ireland faces the highest premiums, averaging £427.
  • Greater London homeowners pay an average of £336.
  • The North East enjoys the lowest average premium at £190.

To manage increasing premiums, homeowners are encouraged to:

  • Review their policy to ensure they are not over-insured or paying for unnecessary extras.
  • Consider a combined buildings and contents policy, which may offer better value.
  • Improve home security, as added protections can lead to premium discounts.
  • Compare quotes annually to secure the most competitive deal.

CCG announces new sales head

Posted on by Mark Hadaway

Claims Consortium Group has promoted Rob Stewart to the new position of Head of Sales.

Working across the whole group, including Synergy Cloud and WeatherNet, he will be responsible for developing relationships with new clients and actively supporting existing ones.

Having joined the company’s claim department in 2009 before specialising in underground services, he moved to the sales and account management team since 2018.

Heather Lambert, Group Sales Director said, “I am delighted to promote Rob to the new position of Head of Sales. Rob has been instrumental in growing our business to where we are today. He brings a unique level of technical and operational experience to the role and is essential to ensure we continue to deliver our planned growth over the next five years. I look forward to continuing to work with him to deliver the best service to our clients and their customers.”

Davies Group adapts to rising claims volumes

Posted on by Mark Hadaway

Davies Group has revealed how it has handled the influx of business interruption claims.

Many expected the market to be overwhelmed by a sudden rise in complicated business interruption claims, but Davies Group has adapted to ensure it has still delivered the claims experience policyholders expect.

Head of Major Complex Loss Operations Graeme Bell said, “Rather than request reams of information which would invariably arrive in different formats, we created a standardised form with customised questions for the customer to answer. This captured key financial data and was complemented by the customers’ profit and loss statements, enabling us to use standardised formulas to calculate the loss more efficiently. The calculation was then sent to the policyholder or their representative by way of settlement offer which meant the calculation was transparent and followed the settlement steps as per the policy.”

He revealed that Davies also recruited a specialist team of business interruption loss adjusters, and to date has settled over 90% of all claims volumes.