ClaimsTech LIVE lives up to the hype


ILC shone a spotlight on the innovations within claims at its latest event, ClaimsTech LIVE, which took place at etc.venues, 133 Houndsditch, London, earlier this month.

Many of the sector’s key influencers were in attendance, when ILC continued its commitment to interactive event innovation with the inaugural ClaimsTech – The Pitch, which saw six leading innovators in the shape of Clearspeed, NuvaLaw, Shift, Sprout.ai, SLVRCLD and Yarowa showcase their technologies to a panel of insurer experts and investors. Shift was named the overall winner of the inaugural Experts and Investors Choice Award.

The full day’s programme of events saw ClaimsTech – The Pitch culminate in a networking opportunity amongst a host of marketplace exhibitors which also provided the meeting point for delegates arriving for the evening’s ClaimsTech LIVE event.

Among the speakers on the night, Sharif Ishaque, Claims Director, Uber Insurance, offered an insight into how Uber is using data to select insurer partners and improve the user experience, while in his interview Michael Porter, SVP International – Insurance Solutions, CoreLogic, spoke of how collaboration and integration can bring significant value throughout the claims cycle.

Meanwhile, Irene Castelanotti, International Marketing Director for Claims, Solera Audatex, demystified AI in claims by debunking four common myths – that AI will replace people; that AI is difficult to harness; that AI won’t improve efficiency and profitability within claims; and that AI does not contribute to sustainable outcomes – before Sam Newman, Business Development Manager, Entegral EU, explained how his company utilises AI to streamline the claims journey from FNOL to settlement.

Gina Millard, Senior Business Development Manager, Verisk, then considered the impact AI can have on combating fraud, before Eddie Longworth, Founder and Director of JEL Consulting discussed the progress being made in creating a code of conduct for the use of AI in claims.

Mark Hadaway, ILC Managing Director, said, “The insurance claims space is one where innovative thinking and technology are combining to change the landscape for businesses and customers alike. Sharing real-world experiences and the practical application of new technologies is a fundamental part of what ILC does and the ClaimsTech event proved the perfect platform to showcase the many positive advances that are currently underway.”

ClaimsTech LIVE was backed by Headline Sponsor CoreLogic, along with Gold Sponsors Entegral, Solera Audatex and Verisk, and Silver Sponsor Synergy Cloud.  

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