MGA Conference to address key claims questions 

Capacity provider requirements, claims technology, compliance, fraud, next generation, ‘state of the nation’ update and supply chain management are just some areas set for the spotlight at this year’s ‘Building world class MGA claims solutions’ themed MGA Claims Conference. 

The MGA Claims Conference 2024 – in association with the MGAA – takes place on Thursday 7 November at the Queen Elizabeth II Centre, London.  

The event is supported by Headline Sponsor: Claims Consortium Group (CCG); Gold Sponsors: Carpenters Group, Edam Group, Enterprise; Fraud Claims Essentials Partner, Robertsons; and Silver Sponsor Reserv UK. 

Key themes for the day include: 

• Capacity provider requirements: debating what capacity providers are looking for from world class claims solutions and vice versa. 

• Claims technology: exploring how ClaimsTech can be made more accessible to MGAs, discussing and highlighting the different solutions, challenges, and opportunities in delivering viable propositions that provide for all parties.  

• Compliance: featuring senior leaders from within the world of compliance, this session will discuss what is requested of and what is expected from MGA claims solutions in 2024 and beyond.  

• Fraud: a significant, growing, and evolving challenge for all claims providers, this discussion will highlight what is on an MGA’s ‘shopping list’ to help optimize fraud handling capabilities. 

• Next generation: this session will discuss how the sector can attract and retain the very best emerging talent. 

• ‘State of the nation’: exploring the major challenges and opportunities facing claims leaders in 2024 and beyond. 

• Supply chain management: this session will explore making supply chain and procurement work best for MGAs, asking what is the ideal model? 

Key names already set to provide contributions on the day include: 

• Gary Barker, Managing Director of Trinity Claims (TPA for Policy Expert) 
• Peter Graham, Non-Executive and Strategic Advisor 
• Charlotte Halkett, Senior Consultant, Millimans 
• Waseem Malik, Chief Claims Officer, Aviva 
• James Riddiford, Global Head of Claims – Programs at Accredited Europe 

More speakers are set to be announced in the coming weeks. 

To find out more about the sponsorship opportunities available for the event, contact ILC’s Sales & Account Manager, Liane Price on liane@iloveclaims.com