New Generation in Claims Ambassadors announced 


Activate Group, Gemini Accident Repair Centres, Kennedys Law and S&G Response have become the first four pioneers of the ILC New Generation in Claims Ambassadors programme. 

Bringing even greater impetus to ILC’s New Generation in Claims initiative, the first four Ambassadors – along with sponsors Carpenters and Enterprise – are set to provide their full backing to help make a difference across the sector. 

Sue Whyte, ILC CEO said, “How to get better at attracting, developing and retaining talent in our industry is a clear and recurring theme throughout the ILC community and beyond. The New Generation Ambassador programme is a new initiative and an important next step in our community collaboration for this challenging topic – I am delighted to welcome onboard our first cohort.” 

New Generation in Claims is focused on not only ensuring the sector is fulfilling the needs of attracting and nurturing young people into kickstarting their careers but so too explore and understand how the sector can become a ‘go to’ destination for fresh, untapped talent pools and alternative skillsets. A key overriding aim is to change the way people respond when people say: ‘we work in insurance’. 

As part of the Ambassadors programme, Activate Group, Gemini Accident Repair Centres, Kennedys Law and S&G Response will be showcased at the New Generation in Claims Conference 2024 which takes place on 25 April 2024 at etc venues Manchester. 

Sponsored by Carpenters Group and Enterprise, it aims to support insurers and the wider claims community with their new generation strategies and building the future of talent via multiple channels. 

The guest speaker line-up for the event includes: 

  • BBC The Apprentice winner Lee McQueen – founding Director of Raw Talent Academy & Pheonix51 – award-winning businesses supporting the recruitment of new generation talent into global organisations 
  • CEO, Heledd Kendrick and Managing Director, Cerise Upham from Recruit for Spouses (RFS) providing military spouses with the resources, training, and support needed to navigate the employment landscape successfully 
  • Martin Goodwill, CEO, Great People Inside UK who will share some thought-provoking insights around helping organisations to unlock internal talent pools 
  • Hatch Digital’s CEO, Andrew Metcalfe and Commercial Director, Xanthe Marmion are set to explore how businesses need to be thinking differently when it comes to finding and developing future talent. 
  • ILC New Generation Sector Lead and Founder of Engage to Succeed, James Lambert who will provide a session focusing on the importance of engaging current internal talent to create a platform for growth, development, and wellbeing 

Tickets for ILC’s New Generation in Claims event 2024 are available to book here at £255 + VAT.  

For more information on how to get involved in the event and/or become an Ambassador contact ILC’s Sales and Account Manager, Liane Price on liane@iloveclaims.com  

For an insight into last year’s event click here to read ILC’s new Better Tomorrow post-event publication. 

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