Plans for New Generation in Claims underway 

Plans for ILC’s New Generation in Claims 2024 programme are advancing with next year’s theme centred around the ever-present puzzle of External Vs Internal focus. 

Making a return on 25 April 2024 at etc venues Manchester, sponsored by Carpenters Group and Enterprise, and spearheaded by new ILC New Generation Lead James Lambert of Engage to Succeed, the event aims to support insurers and the wider claims community with their new generation strategies and building the future of talent via multiple channels. 

For an insight into last year’s event click here to read ILC’s new Better Tomorrow post-event publication.

Primed for those in HR functions – talent, learning and development, generalists – as well as operational leaders, the event will offer a full day of high-level insights from specialists within the fields of talent attraction, development and retention, alongside experts within the insurance claims market to provide context and real world scenarios to consider. 

James, who provided a keynote presentation at 2023’s highly acclaimed event said, “I was delighted to be involved in ILC’s hugely successful inaugural New Generation event in 2023. Returning as project Lead for 2024 is even more exciting and will see us take things to the ‘next level’.  

“What 2023’s event highlighted was the opportunity available to the industry, as a whole, to create a better tomorrow and here at ILC, we cannot wait to play a pivotal role in making that happen.”  

For more information on how to get involved in the event contact ILC’s Sales and Account Manager, Jon Hutchinson on 


Upcoming Event

Insurer Partners


Industry Body Partners

Insights Partners