Recruit for Spouses joins New Generation line-up 

CEO, Heledd Kendrick and Managing Director, Cerise Upham from Recruit for Spouses (RFS) are the two latest guest speakers to join the line-up for ILC’s New Generation in Claims Conference 2024.  

RFS was founded in 2012 with a mission to provide military spouses with the resources, training, and support needed to navigate the employment landscape successfully. It now stands at the forefront of empowering military spouses with meaningful employment opportunities. Dedicated to bridging the gap between these highly skilled individuals and employers seeking diverse talent. 

James Lambert, ILC New Generation Sector Lead and Director of Engage to Succeed, said, “Heledd and Cerise will be bringing their thought leadership around another hidden talent pool – military spouses, the challenges they see in the market around flexibility and a very important diversity, equity, and inclusion (DE&I) lens to the day.  

“This will be a fascinating and engaging presentation that I am sure will provoke lots of thinking, questions, and debate.” 

Following a presentation, Heledd and Cerise will also participate in a panel discussion around the changing talent landscape of DE&I and what to expect in 2024 and beyond. 

Sponsored by Carpenters Group and Enterprise, the New Generation in Claims Conference 2024 takes place on 25 April 2024 at etc venues Manchester. It aims to support insurers and the wider claims community with their new generation strategies and building the future of talent via multiple channels. This year’s event will specifically explore the ever-present puzzle of External Vs Internal talent focus.  

Tickets for ILC’s New Generation in Claims event 2024 are now available to book here at £255 + VAT.  

For more information on how to get involved in the event contact ILC’s Sales and Account Manager, Jon Hutchinson on  

For an insight into last year’s event click here to read ILC’s new Better Tomorrow post-event publication.


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