
Exclusive book launch set for ILC motor conference
A new book examining the relationship between the insurance claims experience and customer retention will launch at ILC’s Exclusive Motor Claims Conference (EMCC) on 10 September 2026. Read more


Robotaxi risk: what potential “skulduggery” tactics mean for UK motor insurers
As Waymo and Wayve’s driverless cars edge onto London’s streets, cabbies have been talking tactics to the FT – and insurers are facing an issue. Read more


One in seven drivers could have out of date addresses on their insurance
New research from Aviva reveals one in seven (15%) drivers may have incorrect addresses on their motor insurance. This is particularly high amongst young motorists aged 18-24-years-old, with more than one in three (37%) not knowing they need to tell their insurer about a change of address. Read more
County courts could be swamped with cases, lawyers warn
Proposals to put more civil cases through Northern Ireland’s county courts will create delays and could deny people access to justice, lawyers warn. Read more
AXA Insurance UK announces new partnerships to boost fleet management offering
Helping customers manage their risk exposures more effectively is a key priority for AXA Insurance UK, and commercial motor fleet is an area where identifying opportunities for developing risk management programmes and sharing best practice can have a significant impact. Read more
Which? How to save £200 on your car insurance
Few of us relish having to call an insurer to haggle for a better deal – but it can prove successful if done properly. In this episode of Which? Money, insurance expert Dean Sobers shares the findings of his research into haggling for a better deal on car insurance, showing that it is an effective tool to fight rising insurance premiums. Read more
FY27 Outlook: The 5 Trends Reshaping Property & Motor Claims in Australia
In FY27, many of the challenges facing insurers are not new. What is changing is their scale, complexity and impact on customer outcomes. After several years of claims inflation, labour shortages and severe weather events, the Australian claims environment continues to evolve rapidly. Read more


Omoda and Jaecoo strengthen warranties after experts criticise level of cover
Omoda and Jaecoo have strengthened their warranty offering after their previous protection came in for strong criticism from industry experts. The Chinese brands say they have ‘listened to feedback from customers, retailers and aftersales partners’ and will now extend cover to a number of key components. Read more
New car trends drive record used EV sales
SMMT’s latest used car market data is a welcome indicator that Britain’s EV transition is moving in the right direction – even if not as rapidly as hoped. All-electric models accounted for more than one in 18 transactions between April and July, up from one in 30 the year before and helping drive the overall market past two million units for the first time in half a decade. Read more
Uber Launches Autonomous Rides in Europe
Uber Technologies Inc, Verne and Pony AI Inc have announced the launch of autonomous rides on the Uber app in Zagreb, marking the first time riders in Europe can book an AV with Uber. Read more


Drivers, managers and policies need to keep pace with vehicle automation
During a recent visit to Shanghai, one thing became immediately clear, vehicle automation is no longer a glimpse of the future, it is already part of everyday life. Intelligent driver assistance systems, connected vehicles and automated transport are becoming increasingly common, providing valuable lessons for UK fleets preparing for the next stage of vehicle technology. Read more
Massive supply-chain attack sees terabytes of data belonging to some of the world’s biggest and most sensitive organizations leaked online
Security firms CloudSEK and Hudson Rock have claimed more than 2,500 organizations have had credentials harvested in a supply-chain attack on LiteLLM. Read more
Why a more sustainable aftermarket is also a more cost efficient one
The working assumption in most conversations about sustainable vehicle repair is that doing the right thing environmentally comes at a cost. That circular economy goals and commercial pressures pull against each other, and that workshops, insurers and motorists will end up paying a premium for greener outcomes. I want to make the opposite argument. Read more


Paul Howe has started a new position as Head of Motor Pricing (Direct) at Ageas UK.
UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
Motor Claims News

Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026

Claims experience drives customer retention
14-10-2026

Mobility conference geared for Gaydon
14-10-2026









































































