
Financial Ombudsman resolved more than 220,000 cases in the last year
New complaints coming to the Financial Ombudsman Service have returned to more historical levels, following a previous year of significant increased demand. Data published reveals that FOS received 214,600 complaints in the 2025/26 financial year, which is similar to levels seen in 2023/24 when it received 198,800 complaints. Read more


Allianz and Asda agree home and motor insurance partnership
Allianz UK has strengthened its long-standing strategic partnership with Asda to offer home and motor insurance to Asda customers. The new Asda Home and Motor Insurance products will be available from summer 2026 and provide customers with a simple and convenient way to protect their homes and vehicles. Read more


Resounding win: multiple indemnity and contribution claims
DAC Beachcroft Claims Limited (DACB Claims), acting on behalf of Ainscough Crane Hire Limited (the claimant) and its insurers recently succeeded in bringing a claim for an indemnity and/or contribution in respect of damages paid in relation to a number of accidents caused by hydraulic oil which had leaked from one of the claimant’s vehicles onto the road surface. Read more
Veygo partners with RED Driver Training to create a more connected learning to drive experience
Veygo, the specialist young driver insurance brand from the Group’s venture-building business, Admiral Pioneer, has partnered with RED Driver Training to deliver a more connected learning-to-drive experience, bringing lessons, digital learning and flexible insurance together in one integrated journey. Read more
Why softer pricing hasn’t reignited switching
For years, the relationship in insurance was relatively predictable. When prices hardened aggressively, consumers shopped harder. When prices softened, switching activity accelerated as insurers fought aggressively for market share. But the latest Consumer Intelligence behavioural data suggests that relationship is beginning to break down. Read more
DoJ warned against failed injury compensation system
A ‘do-it-yourself’ compensation system for people injured in road traffic collisions would be devastating for access to justice, lawyers have warned the Department of Justice (DoJ). Read more
Insurance Business: Is the claims supply chain keeping pace with modern insurance?
Insurance buyers are increasingly sold policies built around responsiveness and expertise. But when claims arise, the experience is often far less consistent. For Russell Sessions, Director at Vizion Insurance Brokers, the issue is less a lack of capability than the uneven way claims processes have evolved across different lines of business. Read more
Active portfolio management: Why active insurers are fitter insurers
Amid the noise generated by each day’s operational activities, how can insurers be confident they’re on track to achieve their strategic goals? The short answer is that without active portfolio management, they can’t. A structured, data-driven approach to managing the insurance portfolio is vital for insurers to assess progress against their business plans – and to respond quickly if they’ve veered off-course. Read more


Bliq Receives Europe’s First Approval for Fully Driverless Road Operation. Without a Driver Behind the Wheel
Bliq.ai, a European startup developing driverless cars for private use, today announced that it has received approval to operate its vehicles on public roads in Estonia without a driver behind the wheel. The approval marks the first authorisation of its kind in an EU member state and enables Bliq to begin fully driverless road operations under remote supervision. Read more
“Britain’s carmakers are being asked to carry a burden that is becoming impossible to sustain” – call to bring forward ZEV mandate review
The Commons Business and Trade Committee has written to DBT and Department for transport ministers warning that the combination of outdated ZEV Mandate thresholds and the threat of new trade barriers with the EU pose a potentially “existential risk” to the UK auto sector. Read more
How EVs moved from niche to normal
UK motorists have been witness to unprecedented change in the past decade, as EVs moved from niche to normal – from a choice of just 13 EV models in 2016 to almost 170 today. A 12-fold market increase driven by manufacturers’ innovation and investment – with cutting-edge zero emission models now representing more than four in 10 new cars on sale and covering every segment. Read more
Britain’s decarbonisation decade takes EVs from niche to normal
Drivers in Britain have more opportunity than ever to go electric, with the choice, capability and breadth of battery electric vehicles (BEVs) on offer transformed over the past decade. Once limited by modest range and cult appeal, electric cars are now mainstream, accounting for two in five (40.9%) of available models. Read more


Megacastings drive demand for new collision repair skills as Thatcham Research launches welding certification
As vehicle structures evolve – including the growing adoption of megacasting – Thatcham Research has launched a new aluminium welding certification to equip technicians with the practical skills needed to repair complex modern vehicles safely and effectively. Read more
Private plates market surges
The UK’s personalised number plate market generated almost £289m in 2024/25, according to new Freedom of Information (FOI) data obtained from the Driver and Vehicle Licensing Agency (DVLA). The figures, released following a request by premium automotive retailer Stratstone, highlight continued growth across auctions, fixed-price sales and transfer fees. Read more
A Practical Guide to Social Media Policies in the Age of AI
Increasingly, companies use social media to communicate with customers, investors and the public. Additionally, employees now have access to AI tools that can help draft posts, summarise company materials, generate commentary or respond quickly to online discussions. Read more


Lloyd’s has announced the appointment of Dame Clara Furse as Senior Independent Director and member of the Council of Lloyd’s, effective from 1 September 2026. Read more
With many holidaymakers preparing to head overseas by car this year, almost one in 10 drivers say they have broken down in Europe while driving their own vehicle, according to new AA research. Read more
BCA and Grosvenor Leasing have signed a new exclusive three-year remarketing agreement, building on the long-standing relationship between the two companies that spans more than two decades and strengthening the partnership for the years ahead. Read more
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AutoRaise expands apprentice support
03-09-2026

Vizion Drive expands mobility offer
03-09-2026









































































