Daily Motor News – Friday 23rd October 2026  

The claim is the promise – exclusive ILC weekly serialisation 

Chapter 4: Trust banked, trust spent 

Every insurance relationship contains one letter the customer actually reads. It is not the policy. We established in the introduction that nobody reads the policy. It is the renewal notice, and they read it for one reason: it contains a number, and the number has usually gone up. Read more 

Insurers warn over AI-enabled cyber attacks 

KPMG’s latest UK Sentiment Survey of over 100 insurance leaders found that 30% identify AI-enabled cyber attacks as the emerging risk the industry is least prepared for, ahead of climate-related catastrophes or technology system failures and outages. Read more

See Through the Scam: Warning over fake car insurance deals as fraud networks uncovered daily  

New insights from the Insurance Fraud Bureau (IFB) reveal at least one new Ghost Broking network is uncovered every day, with each capable of targeting thousands of victims. To help disrupt this activity and protect the public, an industry campaign has been launched to warn people about the signs of fake car insurance deals. Read more

Car crashes jump 8% when the clocks go back 

It can be pretty disheartening when the clocks go back and you return home from work in the dark, but as data from the AA suggests, it’s more dangerous as well as bleaker. Read more

Storm Austen hits UK as yellow wind warnings in effect 

Yellow weather warnings remain in force as Storm Austen batters a large swathe of the UK with powerful winds and heavy rain on Friday. Read more

The future of automated vehicles – data sharing  

DAC Beachcroft has released part one of two of its final episode in its Reading the Road: The Role of Data in Automated Vehicle Deployment podcast series, exploring one of the most important issues in automated vehicle (AV) deployment: how vehicle-generated data is stored, shared and used. Read more

Has the House of Lords missed what’s perpetuating insurance’s consumer understanding problem? 

The latest parliamentary inquiry rightly challenges poor consumer understanding in home and travel insurance. But has it gone far enough in questioning the market practices that could be contributing to it?  Read more

SRA kicks COLP/COFA separation plans into the long grass 

The controversial rule requiring firms to have separate compliance officers will definitely not come into force in January, the Solicitors Regulation Authority revealed today. Read more

Pressing issue: UK drivers want dashboard buttons back 

Surprisingly, younger drivers are most keen to see physical controls make a comeback. More than three quarters of 18–25-year-olds (77%) want buttons back, with many other drivers in agreement (64% of 26–49-year-olds, 63% of 50–65-year-olds and 59% of those over 65). Read more

China threatens retaliation if UK follows EU with tariffs on Chinese electric cars 

China has threatened to retaliate against the UK if the government follows the European Union by imposing restrictions on Chinese-made electric cars. Read more

Toyota Motor Europe posts all-time record sales of 936,042 vehicles in the first nine months of 2026 

Toyota Motor Europe (TME) achieved record sales of 936,042 Toyota and Lexus vehicles in the first nine months of 2026, up 0.6% year-on-year. Read more

FNOL for Fleets: Why the First Notification Can Shape the Entire Claim 

First Notification of Loss (FNOL) is more than the point at which an incident is reported. It is the point at which critical information is captured, decisions begin to be made and the next stages of the claim are set in motion. Read more

FCA calls on private market firms to manage conflicts of interest in line with rapid growth 

Private market firms vary in how well they identify and manage conflicts of interest, according to an FCA review. Read more

Insure TV Masterclass: Navigating the future of motor claims and vehicle repair 

At Aviva, we know that delivering great claims outcomes requires more than keeping pace with vehicle technology. It takes strong broker partnerships, industry expertise and a commitment to finding solutions that deliver for customers. Read more

The Financial Ombudsman Service received 57,000 cases in the second quarter of 2026/27 

The Financial Ombudsman Service received 57,000 complaints in the second quarter of 2026/27, around 3,400 more than in the first quarter of the year. Read more

Prepare for supply chain disruption from cyber or climate emergencies, Streeting warns 

Members of the public and businesses need to think more about how they would cope with natural disasters, cyber-attacks or state-sponsored terrorism, the defence secretary has said. Read more

Victoria Wallace has started a new role as Director of Fraud at Zego. 

Taylor McSweeney has started a new role as Underwriter – Motor Innovation at ERS. To find out more about Taylor and his path to current role visit: Read more

Christine Franzi has joined Roamly as Head of Insurance programs. 

With the first named storms of the season on the way, the ABI is reminding customers that insurers stand ready to support them and share some simple steps homeowners and businesses can take to prepare for its arrival. Read more

Athenea has announced the appointment of Duncan McPhee as Chief Executive Officer, effective 16 November 2026. Athenea Automotive Group is the new name for the combined business formed from the merger of Johnsons Cars Ltd and Brayleys Cars Ltd.