To offer something different this week – alongside our usual news – we are taking a look at some of the key insights the ILC community can look forward to and has delivered over the past 12 months. From interviews and indepth features to live discussions and presentations from events, this exclusive content continues to help shape a better tomorrow.

BEV accident repair costs hit three-year low
The latest data from Gecko Risk shows that battery electric vehicle (BEV) accident volumes and associated repair costs are becoming an increasingly important focus for the insurance and repair sectors. Read more
The leadership skills you need in a rapidly transforming sector
The automotive world is undergoing one of its most disruptive periods in decades, and with it, the role and skillset of managers and leaders is fundamentally changing. Exclusive IMI insight highlights that while the total number of management roles is projected to remain broadly stable, the types of roles, where they are needed, and the skills they require are shifting sharply. Read more
ACSO welcomes government road safety proposals
The government has used the relative lull in news over the summer to give signs of what might be in its forthcoming road safety review, the first in a decade. Read more
Certainty needed to fully charge EV demand
The latest SMMT data out this week tells a story of two halves. On the one hand it shows a used car market surging ahead, with four million first-half transactions marking a welcome return to pre-pandemic levels. Significantly, one in 10 of those cars were electrified, with zero emission vehicles reaching a record 3.4% share – clear evidence that where there is affordability and choice, consumer demand will follow. Read more

Insurer leaders unite for EMCC 2025
More than 60 of the UK’s most senior motor insurance claims leaders will come together on Thursday 2 October for the 2025 Exclusive Motor Claims Conference (EMCC). Held at Events @ No 6 in London, the invite-only event remains the most senior forum in the motor claims calendar, bringing together C-suite executives, claims directors and department heads from across the market. Read more


Exclusive views at premiere event
ILC’s Exclusive Motor Claims Conference delivered on its promise of providing the highest calibre of attendees, contributors and debate in the UK motor claims industry calendar. Themed ‘Preparing for a better tomorrow’, the event took place on Thursday 3 October, once again, at the UK’s highest event space – Landing Forty-Two in the Leadenhall Building, London – provide motor claims leaders with access to the best insights from across the industry, as well as the opportunity to meet the most senior executives to talk business – all in one place. Read more

ILC Industry Interview with Levi Francis, Director at KPMG
With over 15 years of experience across general insurance, MGAs, brokers and insurtech, Levi Francis is Director at KPMG, where he leads pricing within the General Insurance actuarial team. He combines deep technical knowledge with a passion for transformation – advising clients on everything from pricing optimisation and platform implementation to governance and regulatory compliance. Read more
Distorted data, distorted decisions: the hidden cost of claims mismanagement
In today’s motor insurance landscape, the pressure on pricing, the rise of AI-driven reserving, and a wave of mergers and acquisition (M&A) activity are reshaping how insurers manage claims. Through all these changes, one thing remains paramount: claims are a strategic asset, with their true value realised through the data they generate and how this data is leveraged across the insurance value chain. Read more

UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
Motor Claims News

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