
‘Claims is one of the richest sources of real-time insight in the insurer. It sees inflation trends early, emerging fraud patterns, shifts in severity, supplier performance issues, and changes in customer behaviour.’ WTW Read more


Thatcham Research highlights regulatory gap affecting Intelligent Speed Assist performance
Thatcham Research has published findings from its real-world testing that highlight a gap in how Intelligent Speed Assist (ISA) systems are currently evaluated for approval in the UK and Europe. While ISA has the potential to play a significant role in improving road safety, the findings suggest that the current regulatory framework does not always reflect how the technology performs in real-world driving conditions. Read more


New credit hire rates for GTA
New maximum daily rates for credit hire claims will come into effect from 1 July following the completion of the latest independent rate review under the General Terms of Agreement (GTA). Read more
Stake your claim: How leading insurers are turning claims into a strategic asset
For years, insurers have invested heavily in pricing and underwriting analytics. That made sense — those functions are closest to growth and risk selection. But as those capabilities mature, a new question is coming into sharper focus: where does the next wave of performance improvement come from? Read more
LexisNexis Risk Solutions data intelligence set to transform UK motor claims
As the UK insurance market faces sustained scrutiny on claims costs, premiums and customer outcomes, LexisNexis Risk Solutions is introducing new data intelligence capabilities for motor claims, designed to bring together fragmented data and support more consistent and informed decision-making. Read more
Planning for inflation in a volatile economic environment
In this Global Insight episode of the On Aon podcast, Petra Schmidt and Derry Pickford reframe inflation from a cost challenge to a leadership test — one that is shaping how organisations allocate capital, price risk and position for growth. Read more


Ex-Waymo engineer secures $28M from Norwest to bring autonomous vehicle testing to voice AI
Before starting her company, Brooke Hopkins worked on systems that helped self-driving cars operate safely on public roads. At Waymo, her team ran millions of simulated miles for every code change, since failures after launch were not an option for autonomous vehicles. Read more
UK businesses ‘switch to usership’ as car sharing fleet growth predicted
UK fleets are switching to rental as a key strategy to navigate exceptionally challenging operating conditions and avoid long-term financial commitments for fleet. Read more


Copart expands Gloucester site
Copart UK is expanding its Gloucester Operation Centre as part of a redevelopment programme designed to increase vehicle storage capacity ahead of the winter season. Read more
Stress impacts automotive workforce
More than half of automotive workers are experiencing stress, while almost one in three have experienced loneliness, according to new figures highlighted by Ben, the automotive industry charity, and Steer Automotive Group. Read more
EV battery data boosts trust
Volteras has reported that battery State of Health (SOH) certificates can improve buyer engagement when used electric vehicles are sold at auction, following a six-month trial involving Tesla Model 3 vehicles. Read more
Fleets could cut fuel costs by up to 15% through smarter driver data
With fuel continuing to rank among the largest operating costs for UK fleets, the RAC is urging businesses to focus on a frequently overlooked opportunity for immediate savings: driver behaviour powered by smarter use of telematics data. Read more


Repairify has promoted Satty Nanuwa to Head of Sales UK as the business continues to expand its remote diagnostics and mobile calibration services across the automotive repair sector. Read more
Dominic Monks has started a new position as FNOL Manager at Cogent Hire.
Waymo has updated its safety performance data, now covering more than 220M fully autonomous miles through March 2026. Read more
Join the Claim is now authorised and regulated by the Financial Conduct Authority* (FCA) for regulated claims management activities. Read more
UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
Motor Claims News

Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026










































































