Daily Motor News – Thursday 30 October 2025

Silent gaps, loud consequences: when suppliers fail to hear what customers aren’t saying

In the motor claims journey, silence isn’t golden – it’s costly. With 40% of annual motor claims coming from first-time claimants, and as many as 1.2 million customers potentially falling into the category of ‘Vulnerable Customer’ each year, the stakes for clear, compassionate communication have never been higher. Read more

Starr Announces Acquisition of IQUW Group

Starr, a global investment and insurance organization, today announced that it has entered into a definitive agreement to acquire IQUW Group. The acquisition of IQUW Group will expand the classes of business that Starr underwrites and will position the combined company for growth across a broader range of global market segments. As a result of the acquisition, Starr’s managing agency is set to become the ninth-largest agency operating at Lloyd’s. Read more

The Impact of Nuclear Verdicts on Casualty Claims

“Nuclear verdicts” isn’t just a buzzphrase. These jury awards exceeding $10 million are becoming more frequent and severe. And for claims professionals, this isn’t just a legal or media trend—it’s a fundamental shift in risk exposure. These outcomes are reshaping claims strategy, influencing reserving practices, and driving a more proactive approach to litigation management and settlement decisions. Read more

NVCRP secures funding leading to £1m Recovery in Stolen Vehicles

The National Vehicle Crime Reduction Partnership (NVCRP) has secured £485,000 in Home Office funding, which has already led to over £1 million worth of stolen vehicles being recovered and more than 100 arrests as part of a national crackdown on organised vehicle crime. Read more

AI in focus: are you successfully navigating AI or managing fragments?

Most organizations believe they are managing artificial intelligence (AI) because it appears on their risk register. But WTW’s Emerging and Interconnected Risk Survey revealed something surprising: 71 respondents listed AI among their top five emerging risks – yet they used 36 different descriptions. That lack of shared understanding is not a technicality; it’s a strategic vulnerability. Read more

In Good Company podcast: Dame Amanda Blanc, CEO of Aviva

In this episode of In Good Company, Nicolai Tangen sits down with Dame Amanda Blanc, CEO of Aviva, Britain’s largest insurer, to unpack a remarkable corporate turnaround. Since becoming CEO during the pandemic, Amanda has refocused Aviva’s portfolio, sold off non-core businesses, and made the landmark acquisition of Direct Line. Read more

Government looks to slash red tape to make charging electric vehicles at home easier

Electric car owners will find it easier and cheaper to charge their vehicles at home under new plans unveiled today (29 October 2025) by the government, designed to make it fairer for renters and those without a private driveway. Read more

SMMT Innovation Report

The automotive sector is driven by innovation – continually developing new technologies to make mobility safer, greener, easier to use and more appealing to consumers. Read more

BVRLA Leads Industry Push on Used EV Awareness

Last week brought scores of industry representatives and stakeholders together under a shared goal: raise awareness of the benefits offered by used electric vehicles and the challenges being faced by the market. Read more

Creating an all-weather Driver

Life doesn’t freeze when winter comes—if anything, that’s when riders need reliable transportation most, when being exposed to the elements becomes less appealing. Today, the Waymo Driver successfully navigates rain, fog, sandstorms, and freezing temperatures. Read more

PCC takes ghost plates fight to Westminster

Police and Crime Commissioner Simon Foster will be taking his fight against so-called ‘ghost plates’ to Westminster. The PCC welcomed the new parliamentary inquiry into the subject at his AGB meeting this week – and will now head to Westminster next month. Read more

Value Divide Persists as FCA Data Reveals Mixed Picture for Insurance Products

The latest analysis of the Financial Conduct Authority’s (FCA) value measures data by market intelligence firm Insurance DataLab reveals a persistent divide in the value delivered by different insurance products. Read more

Nvidia hits new milestone as world’s first $5tn company

Nvidia has hit a new milestone, becoming the first company in the world to reach a market value of $5tn (£3.8tn). The US chip giant has rapidly climbed from a niche graphics-chip designer to an AI titan, as euphoria about the potential of artificial intelligence keeps driving demand for its chips and propelling its stock to record highs. Read more

Help for UK businesses to fill £400bn AI skills gap

AI is transforming jobs across the economy but employers can’t keep up and harness it in the best way, a new report, ‘AI skills for the UK workforce’, has revealed. Read more

Richard Thorogood has officially taken on the role of Chief Commercial Officer at Steer Automotive Group

Electric vehicle (EV) mobility provider, Voltric, has partnered with Europcar Mobility Group UK to meet growing demand and help its subscription customers get quick access to an EV of their choice. Read more