
Pete Ward, Head of Claims Counter Fraud at Aviva, said, “It is encouraging to see a continued improvement in our fraud detection figures. Our ongoing investment in advanced analytics, machine learning models and continuous training for our people has significantly improved our fraud detection rates. We expect this trend to continue against a backdrop of ongoing economic hardship, which we know is a contributing factor to committing insurance fraud.”


Topics at the Allianz Centre for Technology: Current study on the use of used spare parts
The current study “Repair, Reuse or Replace”, conducted by the British Vehicle Recyclers Association (VRA) and Oakdene Hollings Ltd., is based on the 2023 “Repair versus Replace” collaboration project between Allianz SE, the Allianz Centre for Technology, Metsims Sustainability Consulting and Oakdene Hollins from the year 2023. Read more


Aviva detected 14% more claims fraud in 2024
Aviva reported a 14% increase in the number of claims it declined due to fraud in 2024, uncovering more than 12,700 suspect claims worth £127m – equivalent to 35 bogus claims a day totalling around £349,000. Read more
Man sentenced for £60,000 ‘crash for cash’ claim involving fake collision in California
A man has been sentenced for making an insurance claim worth £59,987, after he pretended he crashed a hire car whilst on holiday.
Jack Higgins, 38, of Brook Street, Bradford, claimed that he rented a Range Rover whilst on holiday in California. He alleged that, as he was driving the Range Rover, he swerved to avoid an animal on the road and crashed the vehicle into a wall. Read more
AI transforms motor insurance and repair: From manual processes to intelligent ecosystems
Rising costs, supply chain disruptions, and customer expectations are driving insurers and repairers to adopt AI-powered solutions. From faster claims handling to predictive maintenance and sustainable sourcing, technology is reshaping operations across the motor finance and aftermarket sectors, writes Chris Wright of Solera. Read more


Phasing out sales of new petrol and diesel cars from 2030 and supporting the ZEV transition: summary of responses and joint government response
Last year, over 381,000 electric cars were sold in the UK – more than any country in Europe, and the third highest number of any country in the world. The British public is embracing the move to electric vehicles, benefitting from the cheaper running costs, cleaner air and quieter neighbourhoods that these vehicles bring. Read more
ACEA urges dialogue to resolve auto tariffs, avoid harmful response and step up EU competitiveness
The European Automobile Manufacturers’ Association (ACEA) urges the European Commission to seek a constructive, negotiated resolution with the United States and avoid countermeasures that risk damaging European competitiveness. Read more
Zero Emission Vehicle Mandate: April 2025 updates
The ZEV Mandate consultation response focuses on supporting OEMs by altering the flexibilities they have to meet the Mandate targets. While the ZEV Mandate headline figures remain unchanged, the proposed increases to flexibilities are significant: OEMs can now meet 90% of their ZEV Mandate obligations in 2025 through CO2 credits, double the 45% allowed previously. The targets are now more symbolic and less painful for OEMs. Read more


The Green Parts Specialists open delivery hub in South of England
The UK’s leading green parts supplier, The Green Parts Specialists (GPS) have opened a new delivery hub in Newbury, further expanding their distribution network and delivering significant environmental benefits.
This new location in Newbury will further enhance GPS’s parts distribution capabilities in the south of England, which the company says is great news for their customers operating in this area of the country. Read more
IMI urges Government support for automotive sector workforce and skills requirements
“The government’s announcement on 6th April 2025, outlining adjustments to the Zero Emission Vehicle (ZEV) mandate and the delay to the ban on new petrol and diesel vehicle sales, offers welcome clarity for UK automotive manufacturers and the wider supply chain,” said Sarah Sillars, Interim CEO of the Institute of the Motor Industry (IMI). Read more
March Madness at Revive!
Spring is here and that means everyone is finally out washing their cars on the sunnier and hopefully warmer days. This also means that drivers can assess the damage they’ve incurred from dirt and grit over the winter months. It’s no wonder Revive! see an increase in bookings from March and April onwards. Revive! fixed a massive selection of cars in March right across the country, here are just a few of our favourites. Read more
ARC360 conference continues to bolster agenda with key influencers
The ARC360 Conference 2025 continues to gather momentum with the addition of three more influential voices to its growing speaker line-up.
Set to take place on Thursday 22 May 2025 at the British Motor Museum, Gaydon, this year’s event promises to be one of the most dynamic and insightful gatherings the automotive incident repair sector has seen. Read more
NHTSA Launches Put the Phone Away or Pay Campaign
US: The National Highway Traffic Safety Administration today kicked off its campaign to raise awareness about the dangers of distracted driving. The Put the Phone Away or Pay campaign educates drivers about the deadly dangers and legal consequences of distracted driving. April is also National Distracted Driving Awareness Month – an opportunity to remind to the public, especially young people, to avoid distractions in all its forms behind the wheel. Read more

UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
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Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026










































































