To offer something different this week – alongside our usual news – we are taking a look at some of the key insights the ILC community can look forward to and has delivered over the past 12 months. From interviews and indepth features to live discussions and presentations from events, this exclusive content continues to help shape a better tomorrow.

BSI Launches MESH: Next-Gen Solution for Proactive, Resilient Supply Chains
A comprehensive, intelligence-led program designed to transform the way organizations approach supply chain risk management by helping them break out of internal siloes to assess vulnerabilities, manage risk, and identify new opportunities has been launched by BSI, the business standards and improvement company. Read more
Beware car finance scam calls, FCA warns
Following our announcement that we’ll consult on a potential car finance compensation scheme, we’ve received reports of scammers contacting people.
These fraudsters are asking individuals for personal information including their name, address, date of birth and bank details. They then falsely claim that these people are owed compensation. Read more
Car Showroom Poet publishes debut book after life-changing coaching from Ben
Ben today reveals that a former car valuer turned performance poet, John Cassidy from Nottingham, has released his debut book of automotive-inspired poetry, parody and satire, following a transformative coaching journey. Read more
TMO welcomes commercial EV brand Farizon to its New Car Code
The Motor Ombudsman is pleased to announce that Farizon, the electric commercial vehicle brand recently launched in this country by Jameel Motors UK, has gained accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars. This brings the total number of vehicle manufacturers accredited to the New Car Code to 48 – the largest ever volume of businesses to do so at any one time, and covers 98% of all new cars sold across the UK. Read more
Adrees Tinkler joins Hiscox London Market to lead new Alternative Risk Transfer offering
Adrees joins from Allianz, where he was Alternative Risk Transfer Senior Structured Underwriter with strategic oversight of their London wholesale structured (re)insurance business, and was responsible for managing one of the market’s largest structured US auto liability portfolios. Prior to this, Adrees spent two years at AIG as an Actuarial Analyst. Read more

Insurer momentum continues to build for mobility conference
More than 70 insurers are now confirmed to attend the Mobility in Insurance Conference 2025, highlighting the event’s growing influence across the motor claims and mobility sector. Taking place on Thursday 16 October 2025 at the British Motor Museum, Gaydon, the conference will unite key stakeholders from insurance, mobility, credit hire, legal, and technology. Attendees will explore smarter ways of working, address pressing challenges, and strengthen cross-sector collaboration. Read more


Credit hire – GTA2 update
ILC’s Exclusive Motor Claims Conference provided a valuable update on the progress being made with the credit hire General Terms of Agreement (GTA2), which is being revamped to make it fit for purpose in today’s much evolved market. Read more

How to deliver a new generation of combined total loss and repair solutions
Here, in the first of a new series of features from ILC Digital Content Partner e2e Total Loss Claims Management, CEO Eddie Longworth explores how a more joined up approach and some applied Systems Thinking could prove a win-win for all stakeholders. Why don’t insurers, or their designated claims management agents, purchase repair and total loss services in the same process? Using the same (but expanded) Request for Proposal (RFP) documents and considering the joint service supply as a single total package? Read more
Unlocking the potential of recycled parts: automation, simplicity and scale
One session highlighting the changes afoot came from Eddie Longworth, CEO of e2e, who delivered a passionate and pragmatic update on PartsMarket – a transformative platform that’s automating and mainstreaming the use of recycled vehicle parts across the claims and repair industry. Read more

UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026











































































