
Dr Lauren Swan, a statistician with the board, said: “Motor liability claims were 30pc lower in 2024 than 2019 – despite a return to pre-pandemic traffic levels, increased number of registered vehicles and national driving licences, but claims were 4pc higher than 2023.” Read more


Direct Line Group joins ILC Insurer Partner cohort
Direct Line Group, one of the largest insurance companies in the UK, has joined ILC as an Insurer Partner.
The leading insurer has some of the strongest and most recognisable brands in the UK, including Direct Line and Churchill, along with the breakdown provider Green Flag. Through these trusted brands the business offers a range of products that help protect customers’ vehicles, homes, pets and businesses. Read more


Decrease in motor claims raises questions about premium hikes
Ireland: There has been a sustained reduction in the number of motor claims made to the state body that resolves personal injury claims. The value of the claims has also declined sharply, raising questions about why motor insurance premiums are rising so much. Read more
Artificial Intelligence at Aviva
Aviva is a British multinational insurance company headquartered in London, England. Primarily recognized as the UK’s leading diversified insurer, Aviva provides various products and services across insurance, wealth management, and retirement solutions. With 19.2 million customers spanning the UK, Ireland, and Canada, Aviva has positioned itself as a major player in the financial services industry. In its 2023 annual report, Aviva also claimed a gross written premium revenue of $14.04 billion, reflecting a 13.9% increase from the previous year. Read more
Rise in pay-as-you-go car insurance claims but is it CHEAPER than normal cover? Your questions answered
Drivers are increasingly taking out pay-as-you-go style car insurance – but how does it work and is it worth it financially? Temporary car insurance policies let you insure a vehicle for a shorter period of time – and their use is on the rise. Read more
ARC360 Conference 2025: industry giants to gather at the British Motor Museum
The ARC360 Conference 2025, set to take place on Thursday, 22 May at the British Motor Museum, Gaydon, is poised to be one of the most influential gatherings in the motor claims and vehicle repair sector this year.
With a compelling theme, ‘A new era – the changing dynamics of a sector,’ the event will bring together over 30 insurance brands, more than 20 vehicle manufacturer (VM) marques, and 150+ of the UK’s leading repairers to explore the evolving landscape of motor claims and vehicle repair. Read more


Driving technology – how MG is making life easier through innovation
Most of us change our car every 3 to 4 years – and if that’s you then the fast pace of change may mean your excitement is tempered by a little nervousness. The technology on latest models can seem a little bewildering, or simple tasks can be hidden in menus on a complicated touch screen. Read more
Tesla battery maker sees shares jump in Hong Kong debut
The world’s largest electric vehicle (EV) battery maker has seen its shares jump on their first day of trading in Hong Kong, as it made the biggest initial public offering (IPO) so far this year. Read more


Stress tops automotive workers’ concerns, Ben survey finds
Stress is the leading health and wellbeing concern for automotive workers, according to the latest survey from industry charity Ben. Read more
Activate Group expands beehive biodiversity initiative
On World Bee Day, Activate Group is proud to announce the expansion of its environmental programme with the installation of three additional beehives at its Activate Accident Repair Centres – supporting biodiversity and helping to sustain the UK’s bee population. Read more
Here For It: Enterprise Launches First Global Brand Marketing Campaign
For the first time, the Enterprise brand is launching a global marketing campaign in English, French, German, Spanish and French Canadian featuring a wide range of creative including TV, online video, digital, social and audio spots. Read more
Global Markets Overview: May 2025
In this issue, we explore the very volatile month of April 2025, showcasing its two distinct phases before and after the 90-day pause. Read more
AutoRaise Newsletter May 2025
As we move through May, it’s been energising to see so many industry conversations focused on the future – from ARC360’s spotlight on sector transformation, to the growing momentum behind apprenticeship reform. Read more
The Adecco group and ACEA join forces to tackle automotive skill transformation
The European Automobile Manufacturers’ Association (ACEA) and the Adecco Group have announced a unique partnership to address pressing skill demands and challenges faced in the industry. Building a robust and adaptive automotive workforce in light of the sector’s green and digital transformation is a strategic priority for the industry and its value chain. Read more


Suzanne Edwards has started a new position as Claims Fraud Manager at Acorn Insurance and Financial Services Ltd
Craig Cartledge has started a new role as Assistant Vice President Commercial & Technical Replacement Sales – Europe at Enterprise Mobility
Liam Mason has started a new position as Product Owner at Aviva
Penny Bennett has started a new position as Account Manager at NFU Mutual
UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
Motor Claims News

Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026










































































