
RAC’s Senior Policy Officer, Rod Dennis: “While drivers clearly benefit from high-performing headlights, it’s important this doesn’t lead to others suffering the effects of dazzle, so a balance needs to be struck.” Read more


Employers join forces with government to tackle ill-health and keep Britain working
More than 60 major and many small employers are joining forces with the government to tackle the rising tide of ill-health that is pushing people out of work and holding back growth. The joint effort, developed in response to Sir Charlie Mayfield’s Keep Britain Working Review, will drive action to prevent ill-health, support people to stay in work, and help employers build healthier, more resilient workplaces. Read more


Balancing Empathy and Vigilance: Supporting Vulnerable Customers in the Claims Process
The challenge of identifying and appropriately supporting vulnerable customers during insurance claims is becoming more complex—and more urgent. With over half (51%) of UK financial services customers now classified as vulnerable, up from 44% in 2023i, insurers and their claims partners face growing pressure to navigate the fine line between care and caution. Vulnerability must remain a central theme in how we manage claims. Read more
Motor finance compensation scheme consultation progress and timing
We’ve moved at pace since the Supreme Court judgment in August 2025, which, along with a previous High Court judgment, confirmed that motor finance lenders have liabilities to their customers. On 7 October 2025 we began consulting on an industry-wide compensation scheme as the most efficient way to address the liabilities for those motor finance customers treated unfairly between 2007 and 2024 and to provide certainty for all affected. Read more
Jailed lorry driver’s dashcam captures horror crash that caused life-changing injuries
A lorry driver who crashed into a queue of stationary vehicles on the A27 near Chichester, causing life changing injuries to three people, has been jailed for over three years, Sussex police said this week. Read more
ABI responds to ‘Keep Britain Working’ Review final report
ABI Director of Policy, Health and Protection & Long-Term Savings, Dr Yvonne Braun OBE: “Sir Charlie Mayfield’s report lays out a compelling and timely vision for a healthier, more productive workforce to power UK growth. The report rightly highlights how health and protection insurers are already supporting workplace health through prevention, early intervention, case management, and vocational rehabilitation.” Read more


New car market holds steady in October but new tax policy threatens market decline
The UK new car market remained stable in October as registrations rose 0.5% to reach 144,948 units, according to the latest figures published today by the Society of Motor Manufacturers and Traders (SMMT). Read more
Nearly all drivers say headlights are too bright
Nearly all UK drivers said they thought headlights were too bright and that they have been dazzled by oncoming vehicles, according to a major study. The government said last week that it will take a closer look at the design of cars and headlamps after concerns about lights dazzling drivers. Read more


Steer acquires Lloyds Autobody Ltd
Steer Automotive Group has announced the acquisition of Lloyds Autobody Ltd, an established luxury vehicle repair specialist with operations in Liverpool and Manchester. Read more
How transparent repair estimates are transforming the automotive industry
For too long, repair estimates have been treated as internal documents, more like technical spreadsheets traded between insurers, bodyshops and assessors, rather than anything, but the truth is they’re so much more than that. They are, in fact, the foundation on which trust, efficiency and customer satisfaction are built across the entire automotive repair journey. Read more
Fleet Assist shares SMR best practice advice with fleets for 2026
Fleet Assist has shared its best practice advice with leasing, rental and salary sacrifice fleets to help them get their SMR in the best shape for 2026. Managing cost, workshop capacity, and the continued evolution of vehicle technology including EVs, Advanced Driver Assistance Systems and connected diagnostics top the list of priorities when shaping SMR strategies and budgets for 2026. Read more
VRA launches dedicated resource for the UK’s EV battery diagnostics sector
The Vehicle Remarketing Association (VRA) has launched its EV Battery State of Health (SoH) Directory. The directory lists UK-based and UK-active providers of EV battery SoH checks, including contact details, accreditations, and guidance on why battery health matters for remarketing. Read more
Ogilvie helps electrify MSL Property Care Services fleet
Ogilvie Fleet is supporting one of the UK’s leading property maintenance specialists with its transition to a fully electric car fleet. Halifax-based MSL Property Care Services recently took delivery of its latest batch of electric vehicles, which now make up 80% of its fleet. Read more
Interpon Cost of Corrosion report identifies hidden billion-dollar opportunity
Corrosion has long been seen as an unavoidable cost of doing business, but a new global study reveals it’s fast becoming one of manufacturing’s biggest untapped opportunities. The new Cost of Corrosion report from Interpon shows that up to US$875bn in preventable costs could be recovered through smarter protection strategies, and highlights the industries turning this long-standing challenge into a driver of innovation and performance. Read more
Irish industry leaders merge to launch Evolve – shaping the future of sustainable vehicle services
Two of Ireland’s most established automotive businesses – GT Group and Ted Brennan Motors trading as Ted4Parts – have come together to form Evolve, a new leader in sustainable salvage management, vehicle recovery, repair, recycling and green parts supply. Read more
Luxury car dealer admits to 16 counts of fraud in five-year campaign worth more than £1m
A luxury car dealer has admitted to 16 counts of fraud in a long-running campaign of deception which lasted five years. Andrew Mearns ran the Knaresborough-based Gmund Cars for more than a decade, specialising in modifying and selling classic models. Read more
CCC Intelligent Solutions and OEC Announce Integration to Streamline Collision Repair Workflows
US: CCC Intelligent Solutions Inc. (CCC), a leading cloud platform provider powering the P&C insurance economy, and OEConnection LLC (OEC), a leading global technology provider for the automotive aftersales industry, today announced an agreement to integrate OEC’s RepairLogic repair planning solution directly into CCC’s industry-leading collision repair platform, CCC ONE. Read more


SOGO Mobility has announced the appointment of Tom Brookbanks as its new Head of Leasing.
AXA has honoured the memory of Claude Bébéar, Founder and Honorary Chairman of AXA, who passed away at the age of 90. Read more
British retailer Marks & Spencer reported a 55.4% slide in first-half underlying profit, reflecting the impact of an April cyber hack that forced it to suspend online clothing orders for seven weeks and also hit food availability. Read more
UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026
Motor Claims News

Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026










































































