
DVSA chief executive Beverley Warmington, said: “There’s more to do and we’re not going to stop until every learner can get a fair test slot when they need one but today’s figures show our plan is working.” Read more


EMCC ready for claims leaders
ILC’s Exclusive Motor Claims Conference (EMCC) 2026 takes place this Thursday, bringing senior insurance claims leaders together in London for a day focused on the issues shaping the motor claims market. Read more


Aviva leads satisfaction risers
Aviva emerged as one of the strongest performers for improving customer satisfaction in August, with claims handling, clear communication and straightforward customer journeys helping to rebuild confidence in the brand. Read more
Insurers face AI verification gap
Insurers are accelerating the adoption of artificial intelligence (AI) and automation faster than their ability to verify the information those systems rely on, according to new research commissioned by Clearspeed. Read more
Insurers struggle to scale AI
Fewer than one in four insurers have successfully integrated artificial intelligence (AI) across their organisations, despite the majority reporting revenue gains from AI and data initiatives, according to new research from Accenture. Read more
Allied Universal targets claims fraud
Allied Universal Compliance and Investigations will explore how social media and open-source intelligence (OSINT) can support the investigation of potentially fraudulent insurance claims during a webinar later this month. Taking place at 3pm on 30 September, the session will examine how publicly available information can be used as part of an intelligence-led approach to claims investigations. Read more
Suncorp’s Vero enters rideshare motor market with Uber and Cover Genius
Australia: Suncorp-owned insurer Vero has partnered with Uber and embedded insurance provider Cover Genius to launch what the companies describe as Australia’s first rideshare-dedicated, pay-per-kilometre comprehensive motor insurance product for eligible Uber driver-partners. Read more


Learner drivers still waiting 20 weeks to book tests
Learner drivers have to wait an average 20 weeks before booking a practical test, according to new figures, despite attempts to reduce delays. The data from the Driver and Vehicle Standards Agency (DVSA) for August is only a marginal improvement from an 20.2 weeks in July. Read more
VWFS launches Drive platform
Volkswagen Financial Services (VWFS) UK has launched Drive, a new digital vehicle marketplace bringing together used vehicles, leasing options, finance and buying guidance in one place. Read more


Veridox develops AI Courtroom
Veridox – winners of ILC’s ClaimsTech – The Pitch 2026 – has developed an ‘AI Courtroom’ designed to help organisations assess whether images are authentic or have been generated using artificial intelligence (AI). Read more
Verisk launches fraud platform
Verisk has launched Fraud Discovery, a new platform bringing together fraud intelligence, analytics and investigation capabilities to help insurers identify and respond to increasingly complex fraud risks. Read more
Fix Auto welcomes degree apprentices
Fix Auto UK has welcomed its first two degree apprentices, marking what the business describes as a new route into the UK vehicle repair sector for young talent. Read more
Laird questions borderline write-offs
Independent vehicle engineering specialist Laird has called for greater scrutiny of borderline total losses, warning that some commercially viable vehicle repairs could be lost when initial estimates marginally exceed repair thresholds. Read more

UPCOMING EVENT
Mobility in Insurance Conference 2026
15 October 2026











































































