Daily Motor News – Wednesday 22 July 2026 

‘Complaints also increased in some areas of insurance. Car and motorcycle insurance complaints rose to 4,100, up from 2,800 in the same period in 2025, and up on the 4,000 from January to March 2026, with consumers raising concerns about claim values, policy cancellations and claim delays.’ Financial Ombudsman Service. Read more

Allianz launches trust benchmark 

Allianz UK has launched its inaugural Trust Issues benchmark, revealing that while consumers and businesses view insurance as an essential product, confidence in the sector remains only average, with concerns around fairness and transparency continuing to undermine trust. Read more

Financial Ombudsman received 53,600 cases in the first quarter of 2026/27 

Case levels at the Financial Ombudsman Service remained stable in the first quarter of 2026/27, newly published data showed today. The service received 53,600 complaints between April and June 2026, 600 more than the previous quarter (January to March 2026), but significantly fewer than the 68,000 complaints received in the same period last year (April to June 2025), when many cases related to motor finance commission (MFC). Read more

Global Directors’ and Officers’ Survey Report 2026 – Crime 

The global insurance industry finds itself at a pivotal juncture. Regulatory enforcement is intensifying across jurisdictions, driven by converging pressures: rapid technological advancement, evolving consumer expectations, geopolitical instability and a decisive shift by regulators from prescriptive, rules-based oversight towards outcomes-focused supervision. Read more

Chubb reports ‘very strong’ second quarter  

Evan G Greenberg, Chairman and Chief Executive Officer of Chubb Ltd, commented: “We had a very strong quarter with results that again reflect the strengths of our company, including our sources of income, our diversification globally and the growth opportunities it presents, the size and strength of our balance sheet and the growth of our invested asset, and, finally, our disciplined approach to underwriting, which is a hallmark of our culture.” Read more

Lloyd’s finds former CEO breached compliance rules 

Following an investigation conducted with the support of external legal counsel, the Council of Lloyd’s has concluded that the conduct of the former Chief Executive of Lloyd’s, John Neal, fell significantly below the standards expected of Lloyd’s senior leaders and was detrimental to the interests of the Corporation and the Lloyd’s market. Read more

Ticker is a finalist in the University of Essex Innovation Awards 

Over the last couple of years, Ticker’s data science team has also become a research centre. It published its first research paper with the University of Essex last year, as part of the Knowledge Transfer Partnership (KTP) programme. The KTP connects businesses with PhD and master’s students, establishing mutually beneficial innovation projects. Ticker has now been announced as a finalist for Best Partnership SME in the University of Essex Innovation Awards, which recognise the work of all the KTPs from across the country. Read more

Used car dealers back BYD’s flash charging to be a ‘game changer’ for EV sales 

Used car dealers are backing BYD’s upcoming flash charging technology to be a ‘game changer’ for electric car sales. That is according to new data from motor finance company Startline, which has found that nine in ten second-hand retailers are hoping the breakthrough will lead to a boom in EV uptake. Read more

Fleets receiving better OEM support by reporting vehicle faults together, finds AFP 

The Association of Fleet Professionals (AFP) has found that fleets receive better OEM support by reporting vehicle faults together with fellow members. The AFP said that individual fleets reporting faults to OEMs were often told they were a unique case, but working together with others helped prove widespread problems. Read more

Electricity VAT axe to make EV charging cheaper, but not if you can’t charge at home 

Yes, you read that right – in one of his first acts as Prime Minister, Andy Burnham is slashing the price of EV charging. Yet he’s not cutting VAT on public chargepoints; Keir Starmer’s successor is instead making domestic electricity exempt from VAT, saving the average electric car driver anything between 24p and 78p per charge. Read more

Closing the gap between customer expectations and experience 

In the latest issue of Modern Insurance Magazine, Commercial Director, Paul Challoner, explores how changing customer expectations are shaping the claims journey and why clear communication remains central to delivering a positive experience. Read more

Cut employer’s National Insurance contributions for all under-25s, say MPs 

Employer National Insurance (NI) contributions should be cut for all workers under 25 to boost employment among the more than 1 million young people not in education, employment or training (NEET), MPs have said. Read more

The Green Parts Specialists: setting the standard for green parts 

With quality assurance currently a hot topic, Phil DeGroot, Director of The Green Parts Specialists, explains how setting the standard has always been their focus from the beginning. Read more

Private businesses remain growth-focused despite continued uncertainty 

Private businesses are continuing to invest in technology and skills to boost growth despite a more challenging economic backdrop, according to KPMG UK’s mid-year Private Enterprise Barometer. Read more

Not all supply chain bottlenecks are geographic: Q3 2026 Corporate Strategy Outlook 

Supply chain decision-makers have spent much of the 2020s managing physical chokepoints, from pandemic-era port congestion to Red Sea disruption. The latest Middle East conflict and Strait of Hormuz closure showed that some inputs are much harder to replace than shipping capacity itself. Negotiations through mid-August 2026 may allow normalization, but the disruption has already exposed weak points in upstream industrial supply chains. Read more