
“The industry has been focused on the price of the promise, but customers judge you on the delivery of that promise at the roadside,” said Ian Hughes, Chief Executive of Consumer Intelligence. Read more


Industry Interview: Emma (Worthington) Speed, Managing Director, AutoRaise
ARC360 and ILC recently caught up with Emma (Worthington) Speed, Managing Director of AutoRaise – the charity dedicated to bridging the skills gap in the vehicle repair industry – to discuss its evolution, explore its new bursary funding programme, and understand more of its planned industry impact. Read more


Extension of mandatory mediation for motor claims under £10,000
As of yesterday’s go-live date, the scope of mandatory mediation within the Online Civil Money Claims (OCMC) platform has been extended to cover all motor claims valued under 10,000, excluding motor personal injury claims. Read more
Motor finance: ‘Nothing is certain’ as banks await historic ruling
The Supreme Court will hand down what could be the “most consequential ruling for lenders” in recent history on Friday in the dramatic culmination of the motor finance saga. In a twist, the highest court in the land surprised the market last Friday evening after updating its system with the information that it will announce the verdict at 4:35pm this Friday. Read more
After flirting with profitability, motor insurers set for flat growth in 2025
UK motor insurance firms face a difficult couple of years – despite having entered profitability for the first time since 2021. A new study argues they need to consider new models of business to thrive, rather than simply rely on premium hikes from increasingly cost-conscious customers. Read more
Price gets the keys, but service drives loyalty: revealing the ‘moment of truth’ in breakdown cover
While nearly a quarter of UK motorists switch breakdown providers for a cheaper deal, new ‘Market in Full Colour’ analysis from insight partner Consumer Intelligence reveals the decisive, often-overlooked role of the roadside experience in shaping long-term customer loyalty. Read more
Proactive claims updates straight into your Acturis system
When claims are handled well, everyone benefits. Your clients get faster resolutions, you have more time to grow their business and insurers deliver a better service. But across the industry, fragmented systems that don’t talk to each other add unnecessary friction. It’s a daily frustration when you have to switch between platforms – and worse, rekey the same claims data into multiple systems just to stay up to date. It’s repetitive, time-consuming work that takes you away from supporting your clients. Read more


BYD reaches 13 million NEV milestone with YANGWANG U7
BYD has become the first car manufacturer in the world to produce 13 million new energy vehicles (NEVs), marking a significant moment in the evolution of electrified mobility. The landmark vehicle – a luxury YANGWANG U7 – rolled off the production line on 21 July 2025. Read more
Tesla tops 2nd Chinese self-driving test, with deadly results from some brands
Chinese media outlet Dongchedi conducted another massive test of self-driving systems, testing many of the same cars as it did in the highway test. This time, the test covers various urban driving scenarios, where much more human carnage is possible due to the presence of vulnerable road users like pedestrians and two-wheelers. Read more
Radar technology: Bosch drives ADAS applications forward with new SoCs
More safety, more convenience: advanced driver assistance systems (ADAS) are a major focus of the technological transformation currently taking place in the automotive industry, which is moving toward increasing levels of automated and autonomous mobility. Powerful radar sensors that equip vehicles with innovative functions are an important part of this transformation. Read more
New commercial vehicle registrations: vans -13.2%, trucks -15.4%, buses -4.4% in H1 2025
The first half of 2025 proved challenging for the EU’s commercial vehicle market, marked by significant registration declines in key markets, amidst an already challenging economic context. While the electrically-chargeable share increased, the growth trajectory is still not fast enough as market uptake continues to be stymied by the near absence of essential enabling conditions. Read more
Classic Car Emissions Drop as More Efficient Models Become Classic
Over the last decade, the number of classic cars on UK roads has more than doubled. However, despite more classics being driven, emissions from the sector have only risen by 34% overall. This is, in large part, due to “younger classics” bringing improved fuel efficiency with them. Read more
Magna Advances Vehicle Safety Innovation with Integrated Interior Sensing Systems
Magna is redefining vehicle safety with its comprehensive interior sensing systems, designed to protect occupants and enhance the driving experience. Over the last 18 months, Magna’s interior sensing systems have either been awarded or begun production on five OEM programs across North America, Europe and Asia, underscoring the vital role of this technology for future drivers. Driven by legislation and safety ratings supporting ADAS, S&P Global forecasts a 3.5 times growth in interior sensor adoption from 2024 to 2032. Read more


Joanne Haslam, Head of Fast Track RTA, Shares Her Journey With Carpenters Group
Head of Fast Track RTA, Jo Haslam, shared her journey with Modern Law Magazine for their special “Women In Law Supplement”, celebrating the phenomenal women shaping today’s legal profession. Read more
Operators free from 20% VAT threat as Uber loses UK Supreme Court appeal
Uber has lost its bid to force all private hire operators outside London to charge 20% VAT on fares. The Supreme Court ruled that operators did not enter into a contract with passengers, backing up an earlier ruling in the Appeal Court brought by operators Delta Taxis and Veezu. Read more
Private parking industry urged to publish ‘full and transparent’ complaints and appeals data
In a bid to ensure drivers are treated fairly by private parking companies, the RAC is calling on the industry to publish ‘full and transparent’ complaints data to back up its claims that drivers who challenge tickets do often succeed. Read more
Drivers now able to search for new home that comes with EV chargers
Drivers who are looking to move home are now able to search for available properties that comes with electric vehicle (EV) chargers. Recent Zoopla analysis of all listings on its site in 2025 found that just 1.6% explicitly mention EV charging, while the latest figures from The Society of Motor Manufacturers and Traders (SMMT) show that one-in-four new car buyers is now going electric. Read more


S&G Response is thrilled to announce that its 2025 Charity Golf Day has raised an incredible £16,185 for The Children’s Adventure Farm Trust. Via LinkedIn, S&G said: ‘This donation will make such a positive impact, it will help to put a smile on so many children and their families. Without the generosity of all our sponsors, those who attend on the day and our fantastic volunteers these days wouldn’t be a success.’
A Sussex personal injury lawyer, Rachel Strange has joined the Association of Personal Injury Lawyers’ (APIL) executive committee. APIL is a not-for-profit organisation which campaigns on behalf of victims of negligence. Read more
Liam Coleman has been appointed Interim Chair of the Financial Ombudsman Service. He will take up the role on 10 October 2025. Read more
Five insurance and financial planning firms have achieved Chartered Insurance Institute (CII) Chartered status in the second quarter of 2025. Chartered status is a symbol of technical competence and signifies a firm’s public commitment to professional standards. Read more
Carsino – the supercar raffle company – has been announced as one of AutoRaise’s newest supporters.
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Vizion launches new mobility tagline
14-10-2026

ILC Weekly News Round Up – Wednesday 14 October 2026
14-10-2026










































































