Hiscox releases smart water leak technology


Bermuda-headquartered insurer Hiscox has partnered with LeakBot, the smart water leak alarm, to provide its leak detection system to customers.

This makes Hiscox the first UK insurer to offer a free LeakBot to all new and existing buildings insurance customers. Customers gain the smart water device for leak detection and one engineer visit per year at no extra cost.

LeakBot is an end-to-end claims mitigation system. It is also specifically designed to tackle water damage claims in the home. Utilising patented Thermi-Q technology, it connects to the home wireless network and, if a leak is detected, the customer is notified via a mobile app.

Phil Thorn, head of propositions at Hiscox UK said: “Much like our customers, our goal is to protect their homes and smart solutions like LeakBot will become an increasingly fundamental part of this. It’s often the smallest, hidden leaks that go undetected and ultimately cause the most damage, so spotting these early is essential. Whether it’s a burst pipe or just a leaking tap, Hiscox is covering the cost of one specialist engineer visit per year to ensure expert support is on hand if a leak is detected.

“We have successfully trialled LeakBot with select customers over the last year and have been impressed with the results. It’s easy to set up, discreet, provides real-time alerts and is backed by a UK-wide team of engineers.”

Craig Foster, CEO of LeakBot, said: “We are excited to announce Hiscox as our first UK insurance partner to offer LeakBot to all of their new and existing customers. This partnership will see the major rollout of LeakBot across homes in the UK, which will significantly reduce problems caused by escape of water damage. LeakBot is a pioneer in addressing the problem of unnecessary escape of water claims and we look forward to providing great value to Hiscox and their customers.”


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