Home & Property Conference proves a real winnner
6th December 2023Tweet
ILC’s Home & Property Conference, which took place at Silverstone Race Circuit on 30 November 2023, proved a real winner with over 400 of the sectors’ key influencers in attendance.
Headline sponsored by Claims Consortium Group; Gold Sponsors Rainbow Restorations, Catalyst, Clearspeed, LexisNexis Risk Solutions, Perfect Group, Polygon, Pulse, and Wiser Academy; and Silver Sponsors Crawford, eVolution Claims Management, Home Repair Network, ICEYE, Prime Disaster Response, Safeline Environmental and SD Claims, the event provided delegates with access to some of the latest thinking from industry leaders during the conference as well as the opportunity to explore some 50 exhibitor displays in the expo hall.
Opening conference proceedings Daren Rudd, Head of Business Technology Consulting, UK Insurance, CGI provided an insight into his recent, personal, escape of water home claim experience highlighting the wow! and not so wow! moments and exploring how they might be enhanced. He emphasised three key points: small changes have value; experience matters; and to stop and think – how am I making people feel? He also urged the sector to ensure it doesn’t fall into the trap of applying “digital lipstick on legacy things” – encouraging attendees to innovate first and then optimise the value technology can bring.
With the core themes highlighted by Daren flowing throughout the panel discussions during the day fellow presenter in the afternoon Rob Stewart, Head of Sales at Claims Consortium Group provided a potted recent history of innovation within the insurance sector referencing how in 1985 DLG changed the game with “cutting edge technology and big data” pointing towards the next step change being the ability to “automate the mundane and humanize the complex”.
ILC’s Home & Property division is backed by Corporate Partners: Allied Universal, Clearway, Corelogic, DAC Beachcroft, Geobear, ICAB, Innovation Group, Sedgwick, and Verisk. To find out more on the benefits of becoming a Corporate Partner contact firstname.lastname@example.org.Tweet
Home Claims News