FAQs

• What is the new ILC app?
  The ILC app is your central hub for events, insights, networking, and community engagement within the insurance claims sector. It brings together everything ILC offers in one convenient platform.
• How is this different from the previous ILC events app?
  The new ILC app includes all the features you previously relied on, such as event agendas, speaker information, sponsors, and delegate directories. It also provides personalised content, industry news, discussions, and community features to keep you connected all year round.
• Do I need to create a new account?
  Yes. All users need to register for the new platform and verify their email address before accessing the app.
• Is the app free to use?
  Yes. The ILC app is free to download and use for members of the insurance claims community.
• What content can I access through the app?
  You can access industry news, articles, insights, event information, speaker details, delegate directories, and community discussions, all tailored to your interests.
• Can I personalise my experience?
  You can access industry news, articles, insights, event information, speaker details, delegate directories, and community discussions, all tailored to your interests.
• Will I still be able to access event information?
  Yes. The app remains your go-to destination for agendas, speakers, sponsors, delegate lists, and other essential event information.
• Can I network with other industry professionals?
  Yes. The app helps you connect with peers across the insurance claims community, engage in discussions, and build valuable professional relationships.
• How do I get started?
  Simply download the app, register as a new user, verify your email address, and complete your preferences to begin exploring content and events.
• I haven't received my verification email. What should I do?
  Please check your spam or junk folder first. If you still can't find the email, contact the ILC team for assistance.
• Do I need to attend ILC events to use the app?
  No. While the app enhances your event experience, it also provides year-round access to insights, content, and community engagement, making it valuable whether you're attending an event or not.