ARC360 news round up – Friday 24 February 2023     

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Skills and talent requirements come under spotlight

The evolving skills and talent requirements of the insurance claims sector will come under the spotlight at a new ILC event taking place in April.

Headline sponsored by specialist training provider Wiser Academy, and backed by some major names from across the insurance claims sector, the inaugural ILC New Generation in Claims event will take place at etc.venues Manchester on 26 April.

Drivers’ preferences still black and white

White remained the most popular car colour in 2022, according to BASF’s Colour Report for Automotive OEM Coatings.

It continued the recent dominance of achromatic colours – white, black, silver and grey – although blue and red remained popular alternatives and yellow, orange, green, and violet all increased their market share.

Copart stars in ABI special

Copart UK emphasised the need for partnerships and collaboration in the insurance sector during a special programme assessing the UK insurance sector produced the ABI Annual Conference.

‘Securing Futures’ was produced by ITN Business to consider the work taking place within insurance and how the sector needs to evolve going forward.

Percayso underlines growth strategy with Cazana acquisition

Automotive data platform Cazana is being acquired by Percayso Inform for an undisclosed sum and will now be known as Percayso Vehicle Intelligence.

Cazana, which was acquired by Cazoo in 2021, delivers in-depth insight on individual cars through more than a billion unique data points and is trusted by 60% of leading UK insurers as well as the Motor Ombudsman.

Stellantis turns to BSG for business masterclass

Stellantis UK has extended the support it offers its approved repair network with a series of training sessions delivered by Business Success Global.

The first Stellantis training day took place in Maidstone when eight members of the Stellantis repair network attended, before nine more repairers attended the 3M UK science and technology HQ in Bracknell for the second session.

Perfect score for H&L Motors

H&L Motors has celebrated its 70^th birthday by passing its latest Volkswagen Group audit.

The family-run business based in Twickenham achieved a 100% score, emphasising its continued investment in training, tooling and facilities.

Walton retains Mazda approval

Manchester-based Walton Accident Repair has retained Mazda approval after another successful audit.

Managing Director Jason Gough said, “Great work from the team once again. Thank you for your hard work, continuous commitment and investment.”

Aioi sets up AI research lab

Aioi Nissay Dowa Insurance has joined forces with Mind Foundry to establish a new joint venture research lab in Oxford.

Mind Foundry is an Oxford University spin-off that develops AI solutions.

The Aioi R&D Lab will focus on mobility solutions, autonomous driving, telematics and personalised insurance, and climate change solutions.

Turkish delight for EDK Automotive

EDK Automotive has continued its expansion in Turkey by opening its second site in Istanbul, and fourth in the country.

The headlight repair company, which handles about 10,000 jobs a year, uses its own unique technology to replace damaged parts of the headlight structure without replacing the headlights themselves.

Fraud shackled by the law of physics

Davies Head of Research, Michael Hall will discuss forensic investigations following a collision at Lancaster University next week.

Aimed at claims handlers, lawyers, and anyone else involved in motor claims, the free-to-attend talk will consider how fundamental physics can identify any unusual irregularities around the collision, and if injuries are genuine or fraudulent.

Allianz strikes perfect human-technology balance

Allianz has secured the Service Quality Marque from insurance consultancy Gracechurch for the seventh successive year.

The award recognised Allianz’s commitment to service and expertise, and for delivering the right balance between in-person and digital claims handling.

Ezi-Methods climbs the download charts

Ezi-Methods has achieved four million repair method downloads in just over a decade since launch.

The company now offers more than 74,000 repair methods for 61 makes and 1,052 models.

Car production stable as EVs charge

UK car production was stable in the first month of 2023, although EV’s enjoyed a near-record month and commercial vehicle production marked its best start to a year since 2012.

According to the Society of Motor Manufacturers and Traders (SMMT), car production output was down 0.3% to 68,575 units in the month, although combined battery electric, plug-in hybrid and hybrid electric vehicle volumes were up 49.9% to 28,329 units and CV production grew 35.6% to 9,299 units.

ARC360 Market Intelligence: January 2023