Claims volumes show 5% increase

ILC ARTICLE

21st April 2021

Claims exchange volumes increased by five per cent and supply chain transmissions by seven per cent week ending 17 April according to the CAPS Claims Analysis Report.

The uplift in figures comes off the back of a slight downturn since the end of March – a period which included the bank holidays, Easter breaks and further easing of restrictions.

CAPS commercial manager, Kevern Thompson said, “An increase is starting to emerge. There is still a way to go, but the latest report is encouraging for most.”

Measured against an exchanged peak of 7 November 2020, the latest figures stand unique claims at 82% and supply chain transmissions at 94%.

Compared against pre-pandemic volumes – week ending 14 February 2020 – unique claims are at 54% and supply chain transmissions 87%.

Regionally, the only areas to show a contraction in exchanged claims volumes were Greater London, North East and North West.

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