eBay unveils parts guarantee solution

ILC ARTICLE

28th September 2023

eBay has introduced a new ‘Assured Fit’ guarantee to help the industry find the right part for their repair.

Users simply enter their vehicle information using eBay’s newly-enhanced MyGarage function, which will automatically select the part of accessory suited to that make and model.

The service, which comes with a money-back guarantee, is part of eBay’s ‘Built Different’ campaign, which encourages repair rather than replace to support sustainability.

Laura Richards, Category Lead, Vehicle Parts and Accessories at eBay UK, said: “We understand the frustration and uncertainty that can come with purchasing vehicle parts online, and we’re committed to making it as painless as possible for our customers. With the eBay Assured Fit initiative, we’re promising elevated assurance for buyers that parts are the right fit for them. We’re also providing peace of mind, so customers can shop confidently knowing there is a simple and free returns process in place if the part they buy isn’t quite right.”