As part of the ARC360 Conference 2025, held on 22 May at the British Motor Museum in Gaydon, the Showcase Stage played host to a series of thought-provoking sessions exploring the theme ‘A New Era – The Changing Dynamics of a Sector’.
Among the standout contributions was a presentation titled ‘Solera Analytics for Repairers – Harness the Power of Data to Drive Business Success’, delivered by Joe Baynham, Business Development Manager at Solera Audatex UK.
The session offered delegates a compelling look at how repairers can unlock the value of their operational data to make smarter, faster, and more informed business decisions.
In a concise and engaging 10-minute presentation, Joe unveiled a powerful data analytics platform designed specifically for vehicle repairers. Solera Analytics, a modern and more intuitive successor to AudaIntel, empowers businesses to transform operational data into actionable insights – providing a clear advantage in an increasingly competitive landscape.
Data, delivered with clarity
Solera Analytics is a web-based, user-friendly platform offering a series of configurable dashboards and self-service reporting tools. Joe explained how the system, updated daily with real-time data from Audatex – its unique position enabling it to benchmark data at an industry-wide level – enables repairers to easily visualise and interpret their own business metrics.
At the core of the system is the Overview Dashboard, which delivers a dynamic snapshot of business performance. Repairers can toggle between year-on-year, month-by-month or even weekly insights across totals, averages, and operational KPIs – customised through a flexible range of filters.
Meanwhile, the Self-Service Reporting functionality allows users to create and schedule tailored reports, which can be shared across teams. This means repairers can collaborate more effectively, reduce duplication, and streamline decision-making based on shared, real-time intelligence.
Premium tools, tangible value
Joe highlighted several premium features that set Solera Analytics apart. The Parts Analysis Dashboard allows businesses to identify cost concentrations by vehicle section, manufacturer, or part type – providing the intelligence needed for smarter procurement and supplier negotiation.
The recently added Paint Dashboard delivers visibility into claims involving paint materials and labour. “You can identify all associated processes and benchmark paint performance within your operation,” Joe explained, underlining the tool’s value in capturing overlooked revenue.
Another premium highlight is the Repairability Index, a visual tool that helps repairers assess repair versus replace decisions by technician, part, or shop location. It supports training decisions, operational improvement, and real-time scenario testing to see how changes would impact key metrics.
Throughout, Joe stressed that Solera Analytics is designed to be intuitive – not just for data specialists, but for everyday users too. “Whether you’re a data scientist or not, there’s benefit here for everyone,” he reassured the audience.
Affordable and accessible
One of the most compelling aspects of the session was Joe’s clarification that Solera Analytics’ entry-level package is included for all repairers paying their software and solutions fee to Audatex. For many attendees, this meant the only barrier to adoption was taking the first step.
Looking ahead, Joe also hinted at new sustainability-linked dashboards currently in development – further extending the platform’s relevance in a sector where ESG metrics are rising in importance.
ARC360 2025 was supported by Corporate Partners: BASF, CAPS, Entegral, Enterprise, NWVA, Mirka, S&G Response, Sherwin Williams and Solera Audatex; alongside Partners: e2e and Repairify; with Vehicle Manufacturer Partner: Stellantis; and Event Sponsors: Onyx and Thatcham Research.
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