Enterprise Recognises Service Excellence As It Announces Winners Of Repair Partner Awards 2025

The winners of the Enterprise Rent-A-Car Repair Partner Awards 2025 have been announced at this year’s Enterprise Repair Partner Event.

Held at the Hilton at St George’s Park, Burton-on-Trent, the day conference and awards dinner was attended by 400 repairers and industry partners from many parts of the UK collision repair sector.

This was the fourth year of the annual event which focuses on providing the highest levels of customer service in the sector. The Enterprise team and external industry speakers shared the latest technological developments with the audience to enable their repairers to keep up to date when working on the Enterprise fleet, and especially the newest models and looking ahead to 2026 model year vehicles.

The Repair Partner Awards recognise exceptional customer service and performance by bodyshops across the UK and Ireland. They highlight Enterprise’s vision to collaborate with industry partners to strengthen the future of vehicle repair, as well as its continuing focus on service excellence.

Celebrating the best service by repair partners in each region demonstrates Enterprise’s commitment to local communities and businesses, and to ensuring customers’ vehicles are safely back on the road as quickly as possible.

Andrew Mackenzie, UK & Ireland Network Manager at Enterprise Rent-A-Car, hosted the awards ceremony, which acknowledged bodyshops who work directly with Enterprise’s fleet as well as those that repair customer vehicles.

The winners were:

• Best Fleet Repair Partner – South East: Global Motoring Hub
• Best Customer Repair Partner – South East: Stephen James Enfield
• Best Fleet Repair Partner – South West: Komoo Bristol Airport
• Best Customer Repair Partner – South West: Freemans Vehicle Repair Centre
• Best Fleet Repair Partner – North West: Fix Auto Liverpool South
• Best Customer Repair Partner – North West: Gillibrand Accident Repair Centre
• Best Fleet Repair Partner – North East: Shane Graves Bodyworks Ltd
• Best Customer Repair Partner – North East: Vertu Huddersfield
• Best Fleet Repair Partner – Scotland & Northern Ireland: Komoo Glasgow
• Best Customer Repair Partner – Scotland & Northern Ireland: AGMORS Coachworks Ltd
• Best Fleet Repair Partner – Ireland: MERA Crash Repairs Limited
• Customer Excellence Award 2025: AGMORS Coachworks Ltd

Nick Sweetman, Assistant Vice President of Vehicle Repair and Service Operations for UK & Ireland at Enterprise Rent-A-Car, comments:

“We congratulate all our 2025 Repair Partner Awards winners for continuing to deliver exceptional customer service over the past 12 months. We also thank our entire repairer network across the UK for being such outstanding partners to our business, working with us to ensure we can continue to deliver the best service to our customers.

“The unparalleled customer service that people and businesses have come to expect from Enterprise is only possible with the ongoing partnership and support of our UK repairer network. We look forward to working closely with our repair partners over the coming years as we continue to change and evolve in line with new technologies and ways of working.”

The annual Enterprise Repair Partner Event is a forum where representatives from across the collision repair sector to discuss key industry issues and hear the latest thinking from leading speakers and expert panels, on topics relating to talent, technology and the motor claims supply chain.

Customer service is at the heart of Enterprise Rent-A-Car’s operational values, both as one of the leading work providers to the UK bodyshop sector and as a specialist in providing a replacement service to vehicle repairers.

When a replacement vehicle rental is needed after a car accident or during a repair, Enterprise works closely with bodyshop partners to increase collaboration and provide the best customer experience.