No impact on incident frequencies from three-tier system

The three-tier system of pandemic restrictions had no impact on motor incident frequencies whilst Lockdown 2.0 resulted in a 10% drop off according to S&G Response data.

The automotive solutions provider has been tracking claims throughout 2020 seeing the greatest reduction in volumes in April, during Lockdown 1.0, when it experienced a 70% fall.

S&G suggests the 60% difference in motor claims volumes between the two nationwide lockdowns evidences an increase of drivers on the roads during the second lockdown – due to a combination of less stringent restrictions and potentially the public’s lessening patience regarding the virus.

However, Lockdown 2.0 witnessed the greatest behaviour changes, showing how the percentage of motor incidents in each hour period during the day lowered by around one per cent with a large spike between the hours of 10am and 12pm and again – to a lesser degree – between 2pm and 4pm.

Sean Harper, Supply Chain Manager, S&G Response said, “We have shared data and insights on a level that we would have all thought impossible in February. We all needed each other before Covid-19, but we tended to focus on what divided us or what we disagreed about. As an industry we have since recognised that we were part of one eco-system and had to work together.

“Our already strong relationships with repairers have strengthened in a ‘blitz like’ spirit of working together through the pandemic. The collaboration of all parties previously working independently somewhat has been fantastic.”

The impact of the newly introduced tier-four across London and the South East is yet to be evidenced.

The full data set can be found by clicking below: