Volvo wins Feefo award for the fifth year running

Volvo Car Insurance and the Volvo Approved Bodyshop Network has been awarded the Feefo Trusted Service Award for: “Consistent high quality body repairs and customer excellence, along with exceptional experiences” during 2021.

It’s the fifth year running that Volvo has won the prestigious award.

Steve Plunkett, Volvo Body and Paint Programme Manager, said, “This is no mean feat to retain this award five years in a row now. It is a really great achievement given the challenges that we have all faced in the sector during the past two years. It is also testament to the quality of customer service and repair quality that our approved network consistently delivers to our Volvo customers when they have had an accident via Volvo Car Insurance.

“I am incredibly proud of the approved bodyshop network and it also proves that our partnership with Verex is really helping our valued customers at what can be a very distressful time. We are, Feefo Five Star Trusted and long may that continue.”

Andrew Long, Managing Director of Verex, said, “Thank you and congratulations to everyone at Volvo and the Volvo Approved Bodyshops who support us and our dedicated claims team at Kindertons in delivering a consistently top-rated claims and repair experience for our Volvo Car Insurance customers”.