CRU figures hold firm 

New data has revealed that the number of personal injury claims registered with the Compensation Recovery Unit has remained largely unmoved in the first quarter of 2024 compared to the same period in 2023. 

Figures reveal that 125,923 claims were registered in the first three months of the year, compared to 125,405 from January to March 2023. 

Meanwhile, motor claims fell from 93,989 in 2023 to 90,565, while clinical negligence claims rose noticeably to 4,730 from last year’s figure of 3,809, and clinical negligence claims increased from 14,535 to 16,096. 

These figures will help to inform a full review by the Ministry of Justice into the Civil Liability Act in May. 

Matthew Maxwell Scott, Executive Director of the Association of Consumer Support Organisations (ACSO), said: “While it is largely ‘as you were’ for motor claims, with the data showing a small reduction in claims compared to the same period last year, there has been an upwards movement in the number of clinical negligence and public liability claims. For clinical negligence this may be as a result of increased pressures in the NHS exacerbated by Covid, while public liability numbers could reflect the continuing return to normal since the pandemic. 

“However, overall claim numbers remain very low by historic standards so we should guard against attempts to ratchet down any further restrictions on injured consumers’ rights.” 


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