ILC ARTICLE

CRU motor claims sink to lowest level


The latest data from the Compensation Recovery Unit has revealed the lowest ever number of personal RTA claims lodged in the last quarter of 2023.

Just 83,050 claims were lodged in the three months to December, with the annual total of 352,230 also the lowest recorded, down from 370,645 the previous year and 389,051 in 2021.

Matthew Maxwell Scott, Executive Director of the Association of Consumer Support Organisations (ACSO), said: “On the face of it, there are fewer people reporting accidents and so that should be welcome. However, our view is that the number of RTAs hasn’t changed much, it’s just that in the face of a litany of government reforms, fewer and fewer people are choosing to claim for their injuries.

“The Financial Conduct Authority’s review of whether savings from the whiplash reforms have helped reduce premiums, due later this year, will make for interesting reading.”

He also warned that a case coming before the Supreme Court in February could see insurers trying to reduce the amount consumers receive when they suffer multiple minor injuries. 

He said, “Given the dramatic fall in injury claims numbers, we need to ask what the value of cover is when it brings fewer and fewer benefits.”

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