ILC Breakfast News – Wednesday 27 July


DWF360 joins ClaimsTech sponsor line-up 

DWF360, a leading claims and risk management software provider, is the latest addition to the ClaimsTech Live 2022 sponsor line-up. 

DWF360 joins the ClaimsTech Live 2022 partner line-up alongside headline sponsor SightCall, fellow Gold Sponsors CoreLogic, Digilog, LexisNexis, and Verisk, and Silver Sponsors Solera Audatex, and Synergy, for the interactive event at Village Underground, Shoreditch on 15 September. 

Government sets out AI rules 

The government is publishing a new AI white paper outlining its approach to regulating the technology in the UK. 

This follows research earlier in the year that predicted more than 1.3 million UK businesses will be using AI by 2040, and investing over £200bn in the technology. 

Ageas appoints Percayso in anti-fraud measure 

Insurance data intelligence provider Percayso Inform has been appointed by Ageas UK to develop and deliver a bespoke solution that will draw data from multiple sources to help it fight fraud by identifying incorrect information. 

Mastercard deepens commitment to ESG 

Mastercard has appointed Ellen Jackowski as Chief Sustainability Officer to further develop its Environmental, Social and Governance (ESG) strategy. 

Ransomware risk rising 

A new report identifying the rising threat and consequences of ransomware has been published by The Geneva Association. The report draws on learnings from reinsurers and insurers, highlighting the policies that can be implemented to strengthen resilience.  


All systems go for the ACE agenda 

Dean Lander, Head of Repair Sector Services, Thatcham Research, has urged the industry to prepare for what he calls the ACE agenda – autonomy, connectivity, and electrification. 

Speaking to delegates from the main stage and the ARC360/ILC Motor Claims Showcase event, held at the CBS Arena, Coventry on 29 June, he said that all three technologies are coming to a car near you and must be incorporated into strategy by every business active in the sector. 

GT Motive recruitment continues apace 

GT Motive has appointed Jane Riley as Implementation Project Manager. She joins with nine years’ experience at Vizion and 16 as Supply Chain Manager at Allianz. 

Executive Director of UK & Ireland, David Vella, said, “We’re thrilled to bring Jane onboard. She’s highly respected and trusted with repairers and supply chains within the UK, and we have no doubt she’ll make a great addition to our small yet mighty team.”  

Insurance premiums creeping up 

Comprehensive car insurance premiums have increased by six per cent during the last 12 months, with UK motorists now paying £554 on average. This is according to the latest Car Insurance Price Index in association with WTW. 

Collaboration key to safe repair 

Thatcham Research Chief Executive Officer Jonathan Hewett has described a perfect inflationary storm affecting the repair industry, warning that an accumulation of pressures could impact the integrity of safe repairs unless insurers, manufacturers and regulators come together to navigate these unheralded challenges.  

EV charging points up by a third 

Government figures reveal that the number of public EV charging points has increased by 31% (7,637 devices) in the last year, while the number of rapid charging points increased by 1,423. As of 1 July, there were 32,011 public charging devices in the UK, including 5,974 rapid chargers. 


The data debate: you show me yours… 

While comparing the UK home claims market to its European equivalent is a bit like apples and pears, there are still lessons to be learned from our continental counterparts.

When it comes to collaboration and data sharing, insurers across The Channel have a significantly different approach and, as a result, are reaping the rewards. 

Subsidence claims surge on the cards 

The Davies Group has warned of an increased risk of a subsidence claims surge following the recent heatwave. The surge risk is now rated ‘Rising Amber’, but Davies Group says another heatwave or prolonged rainfall could exacerbate the risk. 

Warren wins Aviva promotion 

John Warren has been promoted from Claims Manager in the Technical Claims Services at Aviva to Technical Property Claims Specialist (Major & Complex Loss). 

Farmers warned of fire hazards 

Malcolm Cawsey, Agriculture Product Manager at ERS, has urged farmers to take every precaution to guard against fire risks during the hot weather, warning that time-saving habits that increase the risk of fire could lead to complicated and long-winded claims.  

Scope for improvement in emissions 

Construction News has spoken to a number of companies to find out how they measure Scope 3 emissions – or are planning to in the future. It predicts this will soon be a prerequisite after it was announced last summer that government departments would only procure large contracts from companies that are already recording Scope 3 emissions.  

Growth on the cards 

The CPA is predicting that construction output will rise by 2.5% in 2022 and 1.6% in 2023, driven by strong growth in the industrial sector (15% and 9.8% respectively in the next two years). 


M&A activity hits seven-year high 

Mergers and acquisitions analysis from EY found that the UK financial services industry achieved a seven-year high of 136 deals in the first half of 2022, up from 118 deals in the same period in 2021, although total value fell from £10.5bn in the first half of 2021 to £8.6bn this year. 

CII goes digital 

The Chartered Insurance Institute will pilot a digital qualification format as part of a raft of new initiatives it is introducing after assessing feedback received from its Shaping the future together consultation. It has published a new report outlining the changes it plans to make to future-proof learning and development. 

Going to market 

Lloyds has created a dedicated team to keep the market informed of the new solutions it will be introducing in the next two years as part of its Blueprint Two strategy. The team will focus on solutions outlines, case studies, implementation advice, and broader communication.  

Fraud rising with inflation 

The Insurance Fraud Bureau (IFB) has reported that a further 5,058 people were added to the Insurance Fraud Register in the past 12 months. It believes the cost-of-living crisis is contributing to this rise, with government research suggesting one in five adults would consider fraud if they were struggling financially.  


Covéa tightens fraud fighting team 

Covéa Insurance has appointed Fleur Lewis as Head of Application Fraud.   

She has over 20 years’ experience in fraud and crime in the insurance and financial services industry, in particular designing and implementing fraud and financial crime frameworks across multiple products and delivery channels. 

Key appointments at Allianz 

Allianz Holdings has named Ashish Patel as its new Chief Operating Officer. Stepping up from his role as lead of the Global Delivery Network for Allianz Technology, he will now oversee the group’s digital transformation.  

Meanwhile, Allianz Commercial has promoted Margaret Scott to the role of Claims Strategy and Customer Experience and Lee Watts has been named Director of Technical Claims. 


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