ILC Breakfast News – Wednesday 8 February 2023 

ILC Day 2023 

Headed up by ILC Founder Chris Ashworth, the Great Insurance Bike Ride will see individuals jump on a bike (at home, in the gym or outdoors) and cycle 50 miles on Tuesday 14 February for ILC Day – helping to raise awareness and sponsorship for the Rainbow Trust children’s charity. 

However, this is just one way you can get involved in ILC Day – a host of other fundraising opportunities exist from bake sales to head shaves to simply asking colleagues to wear red and make a small donation. 

ILC unveils New Generation to bridge skills gap 

ILC will address the skills and talent needs within insurance at a new event taking place in April. 

Headline sponsored by specialist training provider Wiser Academy, the inaugural ILC New Generation in Claims event will take place at etc.venues Manchester on 26 April, aimed at everyone who is impacted directly or indirectly by a lack of new talent entering the industry and the challenges associated with keeping skillsets ahead of the curve. 

Key ILC event dates 2023  

Click here to see all of ILC’s key event dates for 2023. 

ILC partners with specialist insurer Ecclesiastical

ILC is delighted to welcome Ecclesiastical Insurance as an Insurer Partner.

One of the longest established insurers in the UK, Ecclesiastical Insurance was formed more than 135 years ago to provide cover to churches and other buildings of faith.


Opening sessions revealed for Subsidence Conference 

ILC will host the Subsidence Surge specialist conference at the Manufacturing Technology Centre, Coventry, on 23 March, when it will consider the significant impact of subsidence and how the industry is responding to this latest surge. 

Mixed response to rising energy costs 

ICAB has shared the results of white paper assessing the impact of rising energy prices on the extended stay accommodation market. 

More than 500 organisations took part in the survey, 80% of which are UK-based, with measures to reduce costs including an accelerated shift to sustainable energy, the installation of solar panels, and increased staff training. 

The survey also identified cash-flow as a key challenge, along with short-term let legislation and waning demand due to increased rates. 

Upwards trajectory continues for commercial insurance prices  

Global commercial insurance prices increased for the 21st consecutive quarter at the end of 2022. 

Marsh’s Global Insurance Market Index reported a four per cent increase between October and December, with property insurance up seven per cent and cyber insurance pricing increasing 28% globally. 

Mixed results for manufacturers 

The Construction Products Association’s latest State of Trade Survey revealed a decline in sales for heavy-side producers during quarter four, but continued growth for manufacturers on the light side.  

It found that 20% of heavy-side manufacturers reported a fall in sales while 27% of light-side manufacturers saw sales rise. 

This trend is set to continue in 2023 as economic uncertainty dampens enthusiasm for new builds, but refurbishments and energy-efficient retrofits continue. 

Industry urged to recognise its silicosis responsibilities 

An All Party Parliamentary Group has recommended that silicosis be included as a notifiable disease in the Health Protection Regulations 2010, and has now called for appropriate industry and regulatory measures to protect individuals. 

It suggests that the Department for Education include silica-related risk as a compulsory syllabus item for all building and construction modules in government-funded apprenticeship schemes, and has also recommended an industry awareness campaign around the dangers of silicosis and the introduction of real-time monitoring systems. 


Cyber threat looms as storm ‘cloud’ gathers 

PwC’s annual Digital Trust Insights found that cloud-related risks top the list of cyber security concerns for UK senior executives. 

Its research revealed that 39% expect cloud-based risks to significantly affect their organisation in 2023, while 33% expect attacks against cloud management interfaces to increase significantly. 

Meanwhile, 20% expect attacks on Industrial Internet of Things and operational technology to ‘significantly’ increase in 2023. 

Encora announces tech acquisition 

Product engineering provider Encora has acquired technology solutions and services company Excellarate.  

The deal will enhance Encora’s AI, analytics and automation capabilities, while deepening its expertise in healthtech, fintech, and insurtech.   

MS Amlin announces system overhaul 

European insurer MS Amlin Insurance has announced that Sapiens will deliver a large-scale software overhaul throughout its European sites. 

As part of the project, MA Amlin legacy systems in France, Belgium and The Netherlands will be replaced by Sapiens IDITSuite, an end-to-end, cloud-based insurance platform that supports personal and commercial lines of business from acquisition to billing, claim and renewal. 

LexisNexis invites testing for enhanced claims solution 

Insurers are being invited to test a new solution being introduced in the summer to increase pricing accuracy and manage risk through access to a wider remit of information. 

LexisNexis Vehicle Insights is a database containing more than 95% of the motor insurance market policy information, offering insurance providers quick and easy access to previously unavailable information around the individual and the vehicle. 


Crash. Detect. Settle. Digitising the motor claims journey. 

We all know how important it is to begin the claims process as soon as possible following a collision – doing so within 24 hours offers multiple benefits and savings. What if you could speed the process up even more? During this showcase webinar session, viewers gain an insight into Solera Mentor by eDriving. 

Real-time data number one estimating trend 

Executive Director for GT Motive UK and Ireland David Vella has identified better access to real-time data as the key trend within estimating.  

He says greater connectivity and more choice for work providers is also critical to the future of the motor claims industry. 

Plug-ins drive new car market bounce 

The Society of Motor Manufacturers and Traders has reported that one in five new vehicle registrations in January were plug-ins.  

This growth drove a wider market bounce, with new car registrations increasing by 14.7% during the month to reach 131,994 units, making it the best start to the year since before Covid-19 and the sixth successive month of expansion. 

Meanwhile, UK new light commercial vehicle (LCV) registrations grew to 22,098 units in January, a year-on-year increase of 25.8%. 

Consumer education key in 2023 

ERS has urged the industry to focus this year on educating consumers about why premium prices have been increasing across all sectors. 

It is predicting further price hikes in 2023, driven by repair inflation plus the rising costs of used vehicle and car hire. It also forecasts a continued shift towards zero emission technologies, such as EVs and hydrogen, and a growing demand for short-term cover. 

Industry News 

FCA outlines Consumer Duty expectations 

The FCA has stepped up its support for companies preparing for the implementation of the Consumer Duty regulations, which come into force on 31 July. 

Insurance inflation reaches eight per cent 

The ABI has revealed that average motor insurance premiums rose by eight per cent in the fourth quarter of 2022. 

Rainbow Trust expands care to Liverpool 

Rainbow Trust has announced a new permanent care team in Liverpool. 

The charity provides family support to those caring for children will terminal or life-threatening illnesses. 

Entries open for Modern Claims Awards 

Entries close on 20 February for the newly revamped Modern Claims Awards. Celebrating the best of the claims ecosystem, the awards ceremony will take place at the Rum Warehouse, Liverpool, on 27 April. The awards line-up includes ILC’s  

Tickets will be available once the shortlist is announced on 20 March. 

Industry gets behind National Apprenticeship Week 2023 

AutoRaise and Carpenters Group are among those showcasing the exciting careers available within the industry to the next generation as part of National Apprenticeship Week 2023 (February 6-12). 

Both organisations have been attending careers events and visiting learning institutions to promote the sector to a wider audience of young talent.  

This comes as ILC unveils a new event, ILC New Generation in Claims 2023, dedicated to addressing the skills shortage within insurance claims and promoting strategies for attracting fresh talent. 


The AA has promoted Laura Bignell to Third Party Claims Manager. 

Faye Fishlock has taken up a new role within the Claims Solutions team at DAC Beachcroft. 

Allianz Insurance has appointed Graham Stait as Regional Manager (Midlands and South West). 

Repairify has strengthened its technical sales expertise by promoting Daren Nichol to Technical Sales Executive for the Midlands while appointing Jamie Willis as Technical Sales Executive for the South. 


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