Key names assemble for ClaimsTech – The Journey agenda 


Liz Latter, CEO of Qlaims and Ed Gaze, CIO, Innovative Risk Labs are the first two key speaker names to be revealed for ILC’s ClaimsTech – The Journey 2024. 

Liz who opens up the home & property stream and Ed who does the same on motor will centre on policy choice – exploring how technology can support the feedback loop for insurers in helping humanise the buying and policy personalization process, as well as ensure customer expectations are clear from the very outset. 

Taking place between 12.00 – 15.00 (following on from ClaimsTech – The Pitch in the morning and ahead of the BIAs in the evening) on 3 July 2024 in London, ClaimsTech – The Journey 2024 will split into specialist Home and Property or Motor technology streams to explore how technology can positively affect customer outcomes. 

Key sponsors already onboard for the event include: Solera Audatex which is sponsoring the ‘Notification of Loss’ session within the Motor stream, along with Entegral which is aligned with the ‘Managing the Claim’ session. Meanwhile, supporting the Home & Property stream, Synergy Cloud will sponsor the ‘Notification of Loss’ section. 

Developed to take attendees on a passage where technology and consumer meet, with perception Vs reality put under the spotlight, the invite only event will gather together the most influential names within the claimstech/insurtech space and provides a powerful platform for claims technology solution providers to be directly associated with specific sectors and stages of the claims journey. 

Session themes across both streams will focus on five stages of the claims process:  

  • Policy choice – buying right & expectations 
  • Notification of loss – how/when a claim is made 
  • Decision time – Triage – which route to take? 
  • Managing the claim – supply chain & customer solutions/communications 
  • Post event – what now? actions, paperwork, checks, settlements etc 

Further key contributors will be announced in the coming weeks. 

To find out more about ClaimsTech – The Journey 2024 and the opportunities to get involved, click here.

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