Home & Property Conference to explore generational change

David Dagger, Director of Communications & Corporate Affairs, The Institute of Customer Service is the latest leading name to join ILC’s Home & Property Conference 2024 agenda.

Themed ‘The Future: Sustainability – Surge – People’ the conference and exhibition which takes place on 28 November 2024 at Telford International Centre (TIC) will explore the areas that directly impact home and property insurance professionals.

David, who possesses over 20+ years marketing and leadership experience, is set to provide insight as part of the ‘people’ segments during the event which will look at service from a generational change standpoint; discuss Consumer Duty considerations; and explore how organisations within the sector can attract talent. 

David joins already announced key influencers set to take to the stage:

• Steven Knight, Claims Supply Chain Manager – Property & Casualty, AXA UK
• Dawn Marsden, Head of Claims Supplier Management and Engineering Services, esure
• Sue Stansfield, Head of Home Claims, Hastings Direct
• Lucy Thomas, Group Chief Scientist and Regional Operations Director, Africa of RSK Group

The Conference, Headline Sponsored by Synergy Cloud, is also supported by ILC’s Home & Property Corporate Partners: Catalyst; CET; Claims Consortium Group (Synergy Cloud); Corelogic; DASA; DAC Beachcroft; Evolution Claims Management; Geobear; ICAB; Innovation Group; Prime Disaster Response; Sedgwick; Verisk; and Claims Essentials Fraud Specialist Partner Robertsons, along with Gold Sponsors: Perfect Group and Westone Housing.

This year’s event takes place at Telford International Centre (TIC). Situated in the heart of the UK the purpose has two on-site hotels, and a range of leisure, retail, and restaurant options on its doorstep – including the award-winning Telford Park.

Easily accessible by road or rail the venue operates a strict sustainability policy to ensure it reduces, reuses, and recycles the waste produced during events.

To find out more, click here or contact: alan@iloveclaims.com, nic@iloveclaims.com or liane@iloveclaims.com