Daily Motor News – Friday 08 May 2026  

How Zurich’s claims relationship team goes beyond the expected 

At the heart of Zurich’s claims service is a simple belief: customers and brokers deserve more than a transactional experience. They deserve clarity, preparation, proactive insight, and a trusted partner who understands the challenges they face. Read more

UK motor insurance rollercoaster: Is 2025 simply momentary relief? 

Based on WTW’s analysis of year-end reserving data, we estimate a 70% gross (of reinsurance and commission) private car loss ratio for the 2025 accident year, up from 66% in 2024. This makes 2025 one of the better-performing accident years in the last 10 years (excluding 2020 and 2021, both of which benefitted from lower frequencies owing to COVID-19 restrictions). Read more

Aviva: TIME:TO – spotlight claims 

We know that claims are the moment of truth for your customers. Through our dedicated claims service, in‑house expertise and strategies designed to protect your clients’ claims experience, we work in partnership with our brokers to be there when it matters most. In 2025 Aviva settled 700,000 claims, spending £3.6bn to help customers get back to normal after an incident. Read more

Geopolitical instability and digital infrastructure are reshaping global insurance markets, according to new Willis report 

Willis, a WTW business has released the latest Insurance Marketplace Realities report, revealing a global insurance market entering a more complex phase shaped by geopolitical volatility and the rapid expansion of digital infrastructure. Read more

OCTO and Sedgwick Announce Strategic Telematics Partnership 

OCTO, a global leader in telematics and data analytics, today announced a strategic partnership with Sedgwick, the world’s leading provider of claims and risk management solutions. Together, the two companies will reshape the future of insurance and mobility by combining advanced telematics with claims management services. Read more

SX3: Delegated claims oversight & control 

The FCA’s 2026 insurance priorities place two themes alongside one another that insurers would usually consider through different lenses: oversight of outsourced and delegated claims arrangements, and improving efficiency and cost control in claims handling without adversely affecting consumer outcomes. Read more

QBE 1Q26 Performance Update 

QBE today issued its 1Q26 Performance Update, providing an update on recent trading conditions and reiterating our outlook. Read more

Europe’s First Robotaxi Service Is Underway in Croatia at $2.33 a Ride 

Europe’s first commercial robotaxi service has started in Croatia, with customers able to book rides for a fraction of the cost of a regular taxi. Read more

Stellantis and Leapmotor announce their intention to take their strategic partnership to the next level 

Stellantis NV has announced with Zhejiang Leapmotor Technology Co Ltd that they are exploring the expansion of their strategic partnership through a series of initiatives intended to build on the early success of their collaboration. Read more

Advances in battery cell production: How the BMW Group uses AI. 

Less trial and error, earlier clarity on what works: at the BMW Group’s Battery Cell Competence Centre (BCCC), AI models are being piloted that could save significant amounts of time, money and raw materials in battery cell production. We offer a glimpse of how one technology is turning insights into practice faster, accelerating progress in battery cell production. Read more

Accident and Repair sector losing 1,700 workers a year 

The UK’s accident and repair sector is losing skilled workers at a rate that threatens to drive up motor insurance costs and extend vehicle repair times for millions of motorists, according to new research from the Institute of the Motor Industry (IMI).  Read more

EMaC Ltd transitions into Solvd Group  

New and exciting chapter for the business as EMaC becomes an integrated part of Solvd Group, a core asset of the Connected Platform strategy within the Mobility line of business. 
To help support the transition, John O’Donnell has decided to step down as Managing Director of EMaC Ltd as of 31 May 2026. Read more

Mind the gap: What 1,000 executives reveal about supply chain insurance misalignment 

Across industries, leadership teams consistently rank supply chain disruption as a top concern. Yet when we compare perceived impact with the specific cover firms hold across five major peril categories, a pattern emerges: In many cases, resilience priorities and insurance architecture are not yet aligned.  Read more

The British Insurance Brokers’ Association (BIBA) has made some changes to its Main Board. The BIBA members that sit on the Main Board serve an initial period of three years as Chair of one of the Advisory Boards feeding in insight and opinion from a broad representation of brokers to help shape the Association’s direction. Read more