

Exclusive book launch set for ILC motor conference
A new book examining the relationship between the insurance claims experience and customer retention will launch at ILC’s Exclusive Motor Claims Conference (EMCC) on 10 September 2026. Read more
Mobility conference puts collaboration centre stage
Direct access to specialist expertise and greater opportunities for industry collaboration will be central to ILC’s Mobility in Insurance Conference 2026, as the event introduces new interactive formats alongside a senior speaker programme. Read more
Anger and fear over ‘dangerous’ illegal e-motorbike riders
Riders on powerful electric motorbikes are intimidating pedestrians, damaging property and putting people at risk by riding dangerously through towns and villages, communities have warned. Read more
Car insurance costs: Latest data indicates £14 rise in last quarter
Go.Compare’s latest car insurance price index has revealed that the average cost of a car insurance policy between April and June 2026 was £399 – £14 more than in the previous quarter, equal to an increase of 3.6%. Read more
Two decades of development at Carpenters Group
When Lindsey Rawes joined Carpenters Group more than 20 years ago, she could not have predicted how much both the business and her own career would develop over the years that followed. Read more
Robotaxi risk: what potential “skulduggery” tactics mean for UK motor insurers
As Waymo and Wayve’s driverless cars edge onto London’s streets, cabbies have been talking tactics to the FT – and insurers are facing an issue. Read more
Why a more sustainable aftermarket is also a more cost efficient one
The working assumption in most conversations about sustainable vehicle repair is that doing the right thing environmentally comes at a cost. That circular economy goals and commercial pressures pull against each other, and that workshops, insurers and motorists will end up paying a premium for greener outcomes. I want to make the opposite argument. Read more
Why the claims journey must evolve
As vehicle technology continues to evolve, insurers and repairers face increasing pressure to manage more complex repairs, rising costs and growing customer expectations. Read more


Property conference brings expertise together
A growing line-up of senior property claims professionals is set to take to the stage at ILC’s Property Claims Event 2026, reflecting the breadth of expertise that will come together at Telford International Centre on 25-26 November. Read more
ABI: How to prepare your home ahead of the ‘unprecedented’ El Niño this autumn and winter
With the Met Office predicting increased rain and storms due to the ‘largest’ El Niño weather event seen in a century, the ABI is urging people to use the upcoming Bank Holiday weekend to check their homes and make sure they’re prepared for bad weather this autumn and winter. Read more
Why better claims outcomes depend on a connected property ecosystem
In this contributed article, Aaron Cole, Vice President, International Claims, Cotality explores how property claims outcomes rely on connected solutions and how they need to be created together. Read more
Flash floods drive claims
Seven in 10 UK home insurance flood claims are linked to surface water flooding caused by intense rainfall and flash flooding, according to new analysis from LexisNexis Risk Solutions. Read more
Unitary now offers UK-only and EU-only LLM processing
Unitary now offers UK-only and EU-only Large Language Model (LLM) processing, giving organisations greater control over where their data is processed when using our AI solutions. Available through our AWS partnership, customers can choose to keep LLM processing strictly within the UK or EU region. Read more
CFOs and treasurers: What you need to know about parametric insurance
Your property policy may not be fully protecting the business against significant losses. WTW considers misconceptions CFOs and treasurers may hear on parametric insurance and how you can counter them. Read more
Integra expands partnership with the AA to support Platinum home insurance product
Integra Insurance Solutions has expanded its partnership with the AA to support its Platinum home insurance product, further strengthening the long-standing relationship between the two organisations. Read more
Dynamic duo take on fundraising mission
The Abbey Group’s very own ‘Dangerous Duo’ are preparing to swap the day job for running shoes, hiking boots and, in one case, a parachute as they embark on a series of fundraising challenges for the British Heart Foundation (BHF). Read more


Building trust through technology
Partnerships, data and collaboration were at the centre of discussion during the expert panel at ClaimsTech – The Pitch 2026, where three previous winners of the competition explored what it really takes to deliver successful innovation across insurance claims. Read more
Homeprotect becomes first UK insurance business to implement WebMCP for online customers
Homeprotect, part of Avantia Group, has implemented emerging web standard WebMCP within its website, reinforcing its market-leading position in the implementation of AI in the insurance sector. Read more
Legal statement on liability for AI harms – lessons for professionals
The UK Jurisdictional Taskforce has recently published its statement on liability for AI harms (the Statement), which the Law Society has welcomed as providing “much needed clarity“. Read more
What is an AI-native claims platform? 5 criteria that define it
“AI-native” has quickly become one of the most widely used terms in claims technology. Core system vendors use it. Point-solution startups use it. But when the same label describes fundamentally different architectures, it stops helping claims leaders understand what they’re actually buying. Read more
AI risk is outpacing insurance: what organizations need to know
Artificial intelligence (AI) is advancing faster than the insurance market’s ability to keep up. As organizations rapidly adopt generative AI and automated decision-making tools, traditional insurance policies are struggling to address the evolving risk landscape. Read more
Aviva brings ergonomic AI technology to workplace injury prevention
Aviva Global Risk Management Solutions has introduced advanced AI motion analysis as part of its client offering, helping businesses identify musculoskeletal issues before they lead to injury. Read more


MGA claims leaders set for London
Senior figures from across the MGA and insurance markets are set to come together in London this November, with close to 150 leading operators already committed to ILC’s MGA Claims Conference 2026. Read more
ANV enters into agreement to acquire Car Care Plan
ANV Group Holdings Ltd, a global insurance intermediary platform, today announced that it has entered into a definitive agreement to acquire Car Care Plan, the leading provider of motor warranty in the UK and a market-leading warranty managing general agent (MGA), from AmTrust Financial Services Inc. Read more
Marco Capital to acquire Pro Global
Marco Capital has entered into an agreement to acquire Pro Global, bringing together two specialist insurance services businesses with operations across Lloyd’s, the London Market and international insurance markets. Read more
Hadron Partners with Pen Underwriting on Long-Term Thatch and Personal Leisure
Pen Underwriting, the multi-class multi-territory managing general agent (MGA), has today announced a new strategic partnership with Hadron UK Insurance Company Ltd, the multinational specialty carrier, to provide underwriting capacity for Pen’s long-standing specialism in the UK thatched and personal leisure property risks market. Read more
Paragon expands broker reach with applied rating hub integration
Award-winning property MGA to bring five household products to Applied’s broker network through Rating Hub’s innovative real-time rating platform. Read more
Prestige joins Source landlord panel
Prestige Underwriting has joined the Source Insurance Landlord panel, becoming the first underwriter of its 5-Star Defaqto rated Residential Landlord Insurance product. Read more
Majesco Podcast: InsurTech 2.0: MGAs & market makers
In this episode, Denise Garth is joined by David Gritz, Managing Director of InsurTech New York, to delve into the rise of MGAs and the groundbreaking “market-makers” shaping the industry. Read more


Workplace stress: why doing nothing is no longer an option
Workplace stress can be a real challenge for organisations today, building quietly before it becomes visible in performance, absence or morale suggests Claire Russell, CEO of Mental Health in Business (MHIB). Read more
Graduate job vacancies drop by almost 50% in a year, survey suggests
The number of graduate jobs has fallen almost in half in the past year, according to new figures, as employers cut entry-level roles in favour of AI and battle rising costs. Read more
Triple rise in the number of degree apprenticeship applications
The number of degree apprenticeship applications has tripled in nearly three years, the BBC has reported. Read more
From Gen Z to Baby Boomers: Managing the Most Age-Diverse Workforce in History
Employees from up to four different generations are now working side-by-side, driven by an increase in older people remaining in employment and higher numbers of young people entering the workforce through apprenticeships. Read more


Insurance Golf League heads to The Belfry in support of Rainbow Trust
ILC is delighted to be supporting the Insurance Golf League (IGL), a new two-day golf event bringing together people from across the insurance and claims sectors while raising money for Rainbow Trust Children’s Charity. Read more
What do brokers really think about commercial claims handling?
Insurance DataLab will soon reveal the latest findings from the second wave of its Commercial Lines Claims Pulse and explore what insurers can do to deliver a better claims experience for brokers and their clients. Read more
Geopolitical Risk Brief: August 2026
S&P Global’s risk experts provide insight into key geopolitical events that could impact the economic environment in August. Read more
Brokers report less stress
Specialist insurer, Ecclesiastical Insurance has published its latest broker wellbeing research, revealing that stress levels among insurance brokers have fallen for the first time in several years, but warns this improvement should not be mistaken for pressure easing. Read more


Paul Howe has started a new position as Head of Motor Pricing (Direct) at Ageas UK.
AXA XL has today appointed Steven Lawrence as Head of Fine Art & Specie, UK & Lloyd’s. He will continue to act as Global Practice Leader – Jewelers, Specie and Cash in Transit. Read more
UPCOMING EVENT
Exclusive Motor Claims Conference 2026
10 September 2026
Motor Claims News

Mobility conference puts collaboration centre stage
25-08-2026








































































